Years of experience: 17
United States🔥 Startup Founder💸 MarketingPartnerships ManagerChanel Manager📝 Influencer or Blogger
Trust Score
Highly reliable; strong professional involvement.
Tiffany's Career Path
Oct. 2023 -Present
Nieco, LLCCustomer Experience Manager
- Lead and manage a team of customer service representatives
- Build and maintain strong relationships with key customers
- Address and resolve customer inquiries, complaints, and logistics issues promptly, ensuring customer satisfaction and timely resolution. - Logistics Coordination: Oversee the planning and execution of logistics operation. Continuously evaluate and improve logistics and c...
Aug. 2019 -Oct. 2023
Nieco, LLCCustomer Relations Manager
- Manage international shipping & partnerships w/Freight Forwarders - Manage audits of CS procedures and policies - Manage communication between production/shipping to achieve month end/quarterly shipment goals
- Manage reports for external/internal stakeholders - Communicate/process prepayment accounts
- Continuously look for ways to improve processes and procedures and streamline systems. -...
Jan. 2019 -Aug. 2019
Nieco, LLCCustomer Relations Representative
- Retain/Manage client relationships
- Partner with: Sales/Marketing/Logistics/Production/Accounting teams to deliver to global customers - Provides customs documentation for all international shipments. Works with logistic companies to ensure destination country requirements are met