Years of experience: 36
Blog ManagerSEO SpecialistEditorProofreaderContent WriterScientist
Trust Score
Exceptionally trusted; proven professional excellence.
Heidi's Career Path
Aug. 2024 -Present
CT Office of Workforce StrategyWeb Content Developer
Hartford, CTUX research, website redesign, accessibility testing, change management, digital tool solutions, content development, authoring in Sitecore, web site updates Office of Workforce Strategy/Governor’s Workforce Council Department of Housing Connecticut Technical High Schools (CTTECH) Department of Economic and Community Development
Jul. 2022 -Jun. 2024
Connecticut Department of Administrative ServicesUX Researcher
United StatesBusiness Information Architect- UX Research Plan, lead and execute research through qualitative and quantitative methodologies, from discovery to implementation Work closely with cross-functional teams to identify and evaluate research topics, content strategy Develop user journey maps, personas, service funnel models, human-centered design Validate design direction through early concept test...
Nov. 2021 -Aug. 2022
MetLifeInstructional Designer
United States