Years of experience: 2

๐Ÿ’ธ Marketingโœ”๏ธ ITResearcherMarketing Analytics ManagerUX/UI DesignerProduct Designer

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Highly reliable; strong professional involvement.

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Brea's Career Path
Senior UX ResearcherSep. 2022 -
Aug. 2023
AeropaySenior UX Researcher
Chicago, Illinois, United Statesโ€ข Led impactful UX research projects as Co-Chair of the Financial Data Exchange's Task Force, benefiting numerous financial institutions and publishing notable work. โ€ข Identified the existing gaps and clearly understood the team's needs for integrating research into their work. โ€ข Facilitated the entire research process, offering guidance on expectations, deliverables, and user interview best ...
Business Operations AnalystSep. 2021 -
Nov. 2022
MicrosoftBusiness Operations Analyst
Reno, Nevada, United Statesโ€ข Set product priorities, monitored key metrics, and managed schedules, considering factors, such as user impact, revenue growth, cost implications, leadership prioritization, project recency, client-requested and due dates. โ€ข Audited legacy launch processes and communication frameworks to pinpoint bottlenecks and user confusion in existing guides. โ€ข Led cross-functional teams in the onboardi...
Operations Program Manager InternMay. 2020 -
Aug. 2020
MicrosoftOperations Program Manager Intern
Reno, Nevadaโ€ข Strategically recruited and led a cross-functional core team to assess and evaluate project outcomes. โ€ข Analyzed targeted user interviews and comprehensive surveys to pinpoint the root causes of stakeholder challenges. โ€ข Engineered an innovative internal portal empowering 400 stakeholders for a $25 billion business, enabling informed BI decisions.

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