Elena Iacoponi - Trilingual AI rater,

Years of experience: 13

Data Entry SpecialistData EntryTranslatorCopywritingCustomer Retention SpecialistCustomer Care Specialist

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Elena's Career Path

Jun. 2024 -
Nov. 2025

Telus International, Google Ads QualityGoogle Quality Expert Rater (Italian)

Conduct precise evaluations to improve the quality and relevance of Search Engine Results. Provide crucial feedback that determine rankings. Engage in discussions with colleagues to reach consensus and remove all biased from ratings.

Nov. 2021 -
Apr. 2024

Telus International, Wix Italian accountItalian Wix Expert Agent (WEA)

Provided daily customer care and technical support to the Italian team, resolving complex issues. Collaborated with supervisors on daily operational workflows. Assumed full operational responsibility in the supervisor's absence. Contributed to team development by assisting with and reporting on coaching and Quality Assurance sessions.

Feb. 2020 -
Jun. 2021

Il Salone ExpressBeauty Salon Owner & Operator

Guatemala CityNegotiated all equipment and product contracts, optimizing pricing and payment terms. Developed comprehensive staff contracts and scheduling systems. Created a 12-month marketing plan for pre-pandemic sales growth. Led post-pandemic business recovery, developing new strategies for staffing, financials, and sales objectives. Implemented adaptable weekly work plans based on pandemic regulations...

Elena's Posts

3
Elena Iacoponi
Trilingual AI rater
is willing to share expertise
Multilingual Project Coordinator Opportunity
3
How I can help you
3
People I am looking for
3
Experience & Cases
3
3
How to contact

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Elena Iacoponi
Trilingual AI rater
is willing to share expertise
Multilingual Project Coordinator Opportunity
0
How I can help you
0
People I am looking for
0
Experience & Cases
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0
How to contact