Years of experience: 12

United KingdomStartup FounderMarketingConsultingEmail Marketing ManagerGrowth Hacker

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lucian's Career Path
E-commerce and Growth ManagerSep. 2024 -
Present
Nordic Knights SRL | electritec.ro E-commerce and Growth Manager
European UnionI lead e-commerce growth strategies with a focus on customer retention, lifecycle marketing, CRM optimisation. My role revolves around implementing data-driven marketing automation, personalising customer interactions, and improving overall user engagement to drive repeat purchases. Additionally, I develop and execute performance-driven acquisition strategies, leveraging SEO, paid media, and ...
Customer Relationship Management SpecialistDec. 2021 -
Sep. 2024
XLMedia PLCCustomer Relationship Management Specialist
London Area, United KingdomProviding specialised CRM expertise to align marketing efforts with corporate OKRs, focusing on user acquisition, engagement, and data consolidation across all XLMedia brands. Optimised email marketing, launched newsletters, and implemented data-driven strategies to enhance customer retention and engagement. Ensured a unified, measurable, and scalable approach across the organisation. MarTech...
Customer Relationship Management SpecialistSep. 2020 -
Dec. 2021
ThreadCustomer Relationship Management Specialist
London, England, United KingdomDeveloped and optimised a customer lifecycle programme, leveraging email and push notifications to drive long-term user retention. As part of Thread’s Product Growth team, worked cross-functionally with engineering, design, marketing, and content teams to build a scalable growth engine for millions of users worldwide. - Defined and executed the email and notification strategy, enhancing custo...

Lucian's Posts

  • About myself

    As a CRM and Growth Marketing expert, I excel in customer retention and lifecycle strategies, using data-driven campaigns to enhance engagement. My proficiency in multi-channel automation and AI-driven personalization has significantly boosted customer lifetime value and reactivation rates.

  • Job Description

    I'm eager to embrace a new challenge that allows me to leverage my CRM expertise and passion for AI-driven strategies to drive customer engagement and growth. Seeking a dynamic environment where innovation and cross-functional collaboration are at the forefront of business success.

  • How to contact

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