Blending 20 years+ of marketing and communications experience and a passion for wine to support professionals and companies in the wine industry. Activities include:
- media relations
- social media content strategy and SM management
- events (tastings, fairs, launches) and brand ambassadorship
- trainings (on product portfolio)
- business development (proposals, grant applications, investor ...
Bucharest, RomaniaResponsible for leading the Center of Excellence on Customer Experience (CX), using the NPS methodology to foster customer-centricity across 50+ countries and territories.
Using the market-leading Medallia platform to enable customer experience excellence in the 5 regions under my purview and develop data-driven CX insight for marketing and operations, as well as coordinating the development ...