Delivered expert project management and strategic advisory services to over 10 companies,
enhancing their operational efficiency by an average of 25%.
Developed and executed comprehensive project plans, which resulted in a 30% reduction in
project timelines and a 20% improvement in resource utilization.
Conducted in-depth market analysis, informing strategic decisions that led to an average o...
ColombiaDirected customer service teams across achieving a 25% increase in customer satisfaction
metrics within 3 months.
Trained and mentored a staff of 21, resulting in a 15% improvement in team performance and
a 20% increase in staff career advancement.
Implemented new customer feedback mechanisms, leading to a continuous 30%
improvement in service delivery quality and efficiency.