Atlanta, GeorgiaI was hired to manage, develop, and execute SAP implementations across 12 plants. I manage all SAP platform integration activities, including strategic planning, project management procedures, analysis, training, implementation objectives, and ensure system installations and adoptions are performed on a timely basis. I review project plans by conducting detailed research on each reported prob...
Norcross, GeorgiaIn this position, I managed and supported all end-user systems and processes across all divisions, including reviewing and closing pending tickets, communicating with users (via email or phone) to resolve software/hardware technical and system issues, company processes, and policies. I conducted research on each technical issue by analyzing the discrepancy, identifying potential solutions, an...