Years of experience: 6+
United States🔥 Startup FounderBusiness Owner👍 Sales & BizDev🗿 HR🧨 Consulting
Trust Score
Highly reliable; strong professional involvement.
Alan's Career Path
Mar. 2023 -Mar. 2024
WealthAbilityDirector of Client Success
Tempe, Arizona, United States · HybridHired to build an analytical framework to evaluate, resolve, and prevent client issues. Work directly with a network of 60 CPA firms to train on high level client service processes and strategies. Implement an NPS tracking system to evaluate training efforts.
Jan. 2019 -Sep. 2022
Troc GlobalDirector of Client Services
Hired to drive the start-up of a new division for the company that focused on third party specialized labor across the retail sector. Directly responsible for driving the development, implementation and refinement of divisional processes, policies and procedures to support the successful start-up of our division.
Jan. 2012 -Dec. 2019
Jennifer Adams Brands, Inc.Vice President of Operations & Business Development
Scottsdale, AZProvided strategic leadership of manufacturing and distributions operations, including overseeing strategic sourcing, logistics, forecasting and budgeting functions. Directed operations using outsourced model, partnering with vendors to coordinate manufacturing, local 3PL and staffing activities to ensure alignment with corporate objectives. Held complete P&L oversight for $16M annual revenue...