Years of experience: 15

Banking OperationsProduct ConsultantFounderCustomer ResearcherProduct DesignerUX/UI Designer

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Arthur's Career Path
Product Manager and Customer Experience Consultant for AHI (Advanced Health Intelligence) Jul. 2025 -
Present
DataPulse AI SAProduct Manager and Customer Experience Consultant for AHI (Advanced Health Intelligence)
Perth, WAThe DataPulse AI team is contracted to help AHI rebuild and redesign their technology, product and customer experience. Our rebuilt application includes greater functionality, usability and the ability to easily manage, scan, and report on multiple profiles allowing users to effortlessly manage multiple profiles.
Strategic Business Architecture Consultant for Abacus InsuranceOct. 2024 -
May. 2025
DataPulse AI SAStrategic Business Architecture Consultant for Abacus Insurance
City of Cape TownThe DataPulse AI team was contracted to assist in co-creating a modular fintech architecture for Abacus Insurance. Our team's delivery included a new AI claims agent and custom rules engine capabilities. The proof of concept delivered is a AI claims agent speaks five South African languages and manages claims via a web chat. The AI claims agent integrates to Google CCAI platform, SalesForce, ...
Co-Founder & DirectorAug. 2024 -
Present
DataPulse AI SACo-Founder & Director
GlobalCo-founded an innovative technology firm that operationalizes a "human-first" philosophy, delivering bespoke, full-stack machine learning and software applications through proprietary AI platforms. Lead the strategic direction of the company, translating complex client needs into tangible AI-driven solutions that bridge the gap between business objectives and user experience. Acting Product M...

Arthur's Posts

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    How I can help you

    Increase client metrics like engagement, payment behavior, and retention. Improve usability and insights for product teams. Tasks include market analysis, strategy and product review, and creating reports with actionable suggestions.

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    People I am looking for

    Ideal clients: Businesses that want to create a new product and client experience. Businesses that want to better understand their clients. Businesses that want to do things differently.

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    Experience & Cases

    Achievements: - Redesign of Digital Health App - AI claims agent for Abacus Insurance - Product Suite for Sure Digital - Built two new Sales and Retention capabilities with positive ROI for Momentum Metropolitan - New digital access for Momentum - 300 research interviews done.

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    How to contact

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