Years of experience: 6+
Customer ResearcherProducts & ConstructionPowerBIBanking & Capital MarketsExecutive CoachTechnology
Trust Score
Highly reliable; strong professional involvement.
Curtis's Career Path
Sep. 2020 -Present
BNY MellonGlobal Head of Digital Service - Service Delivery
Pittsburgh, Pennsylvania, United StatesLeading Global teams and Enterprise programs through strategic organizational development utilizing a Digital forward design. Direct project teams focused on enhancing client experience and operational efficiency, including developing and implementing strategies for improved data analytics and automation in client services. Deliver new experiences, and uplift client and employee engagement.
Aug. 2016 -Aug. 2019
BNY MellonProduct Lead
Greater Pittsburgh AreaLed team of 6 in Product Lead role, overseeing 3 scrum teams of 8 developers each as product owner, and managed specialized team of 3 in Lead Technology role. Acted as liaison between technical and business teams, ensuring cohesive project progression. Determined and implemented effective technologies to meet business goals and set strategic growth directions for technology implementations.
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Apr. 2014 -Apr. 2015
BNY MellonAssociate Enrichment Specialist
Promoted to absorb team of 3 analysts working on enterprise programs, expanding to manage team of up to over 30 team members through strategic organizational development. Directed project teams focused on enhancing client experience and operational efficiency, including developing and implementing strategies for improved data analytics and automation in client services.