Years of experience: 10

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Lynne's Career Path
Senior Technical writer Jul. 2024 -
Nov. 2024
IS3 SolutionsSenior Technical writer
Jersey City NJ Hired to build information infrastructure for Project Managers who use Servicenow/SPM to work on large real estate-related projects. Develop Job Aids, Process Flows, and related documents. Identify gaps in process knowledge and devise new ways to provide the needed information. Directly support Project Managers and others.
Senior Technical WriterFeb. 2023 -
Jul. 2024
HiredbyMatrix (at Agadia Systems)Senior Technical Writer
Parsippany, New Jersey, United StatesHired to revamp technical documentation for existing user guides and to develop a strategy going forward for new interface and user aids. Advise on documentation strategy across products. Established SharePoint pages and enforced version control. Use Word to develop formats and write new sections. Participate in training and demos. Wrote and produced Style Guide for company. Developed full Ad...
Executive Technical Communications SpecialistApr. 2021 -
Dec. 2022
TEKsystems (Verizon)Executive Technical Communications Specialist
Remote (Basking Ridge)Worked with AI & Data team to move new Enterprise-wide Data Management project forward. Provided Requirements Analysis, Development support, and Communication/Writing help. Performed process analysis, produced swim lane diagrams and other supportive IT artifacts, and assisted with editing and writing. Tapped to create specialized Data Catalog training pathways in Confluence and eventual reorg...

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