Years of experience: 19
South AfricaGraduate StudentClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistComplaint Resolution Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Farhanaz's Career Path
Jan. 2023 -Present
JVR Africa GroupManager - Account Management
South AfricaLead the account management team and build relationships with existing clients. Working closely with clients to identify their needs.
Developing strategies to grow our client base and ensure that the team is providing quality, cost-effective services.
Upselling to active values by identifying additional values.
Showcasing our online platform and products we have to offer.
Jul. 2022 -Present
JVR Africa GroupDirector
City of Johannesburg, Gauteng, South AfricaStrategic Leadership: As a director, responsible for setting and driving the strategic vision of the organisation, aligning it with overall business goals.
Governance and Compliance: Ensure that all organisational activities are conducted in compliance with relevant laws, regulations, and corporate governance standards.
Financial Oversight: Contribute to the financial management of the organi...
May. 2020 -Present
JVR Africa GroupPsychometrist - Client Services Manager
In Client Services, our main objective is to provide outstanding customer service by ensuring that all our processes are seamless which is a win-win for the customer as well as the company. We support our clients by providing them with the following services: • Support and training on all online platforms • Scoring of assessments and generating of reports • General email support to clients • ...