Years of experience: 8

Sales ManagerInvestor & VCStartup FounderMarketingITPartnerships Manager

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    In Fialkovskaya
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    I am pleased to write this letter of recommendation for Vlad, with whom I have had the privilege of being a business partner. Throughout our collaboration, Vlad has consistently demonstrated professio...

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Exceptionally trusted; proven professional excellence.

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Vlad's Career Path
Customer Success ManagerJan. 2023 -
Present
Grid DynamicsCustomer Success Manager
San Ramon, California, United States- Directly engaged with customers to ensure satisfaction and success with Grid Dynamics' products and services. - Proactively addressed customer inquiries, feedback, and concerns across multiple channels, including email and online platforms. - Collaborated with internal teams to resolve customer issues and improve the overall customer experience.
Delivery ManagerMay. 2022 -
Nov. 2023
Grid DynamicsDelivery Manager
San Ramon, California, United States- Led the successful delivery of projects, ensuring timely completion and client satisfaction. - Managed cross-functional teams, fostering collaboration and effective communication. - Utilized agile methodologies and tools like Jira to streamline workflows and track progress.
Business Project ManagerFeb. 2020 -
Jun. 2022
Friends CapitalBusiness Project Manager
Chișinău, Moldova- Managed multiple projects from inception to launch, including finfinder and flashcredit platforms. - Led strategic planning, budgeting, and team management to ensure project milestones were met. - Implemented customer feedback mechanisms to continuously improve product offerings.

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