Years of experience: 6+

United KingdomAdvisor🎓 Student🧨 ConsultingGraduate Student

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Rebecca's Career Path
Senior Occupier Services ManagerDec. 2019 -
Present
Great Portland EstatesSenior Occupier Services Manager
City Place House and City TowerSupporting and leading operational delivery of direct reports whose portfolios consists of mixed use schemes, leading the strategic management of customer delivery to ensure we maintain our ‘customer first’ approach, relationship management of clients, stakeholders and customers, preparation and overseeing of service charge budgets with the collective value of circa £5m, coaching and mentorsh...
Building ManagerOct. 2016 -
Dec. 2019
Great Portland EstatesBuilding Manager
City Place HouseOrchestrate management for three locations totalling over 400,000 sq. ft. Liaise with occupiers, manage vendors, and oversee site staff which consists of over 21 people from various service providers. Contractor management of all service partners involved on my sites and managing their KPIs to ensure high service delivery, inspect sites to ensure all day to day operations are running smoothly...
Operations ManagerApr. 2014 -
Oct. 2016
LandsecOperations Manager
Coordinated operations of over 650,000 sq. feet of properties, including three separate sites. Served high-level customers like Jimmy Choo, Rolls Royce, and the Bill & Melinda Gates. Drove customer satisfaction by coordinating weekly meetings to resolve site-specific issues. Executed site inspections, prepared service budgets, and connecting tenants to resources. Served as point of contact fo...

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