Years of experience: 8
HRC-level ExecutiveIT🔥 Startup Founder✔️ ITCEO
Trust Score
Highly reliable; strong professional involvement.
Kikelomo's Career Path
Jan. 2022 -Nov. 2023
The Emergence CompanyCustomer Service Representative/ Administrative Officer.
Istanbul Turkey.Supervised and managed administrative staff to ensure day-to-day operations
Demonstrated strong product knowledge to effectively troubleshoot and resolve customer queries.
Maintained accurate records of customer interactions and transactions using CRM software.
Responded promptly and professionally to customer inquiries via phone, email, or chat.
Provided accurate information about products, ...
Mar. 2020 -Jan. 2022
DoxaTechCustomer Support Specialist
Alberta, CanadaCollaborated with other departments to address complex problems and ensure customer satisfaction.
Provided exceptional customer service and support to clients through various channels including phone, email, and chat.
Addressed inquiries, resolved issues, and handled complaints in a professional and timely manner, achieving a 95% customer satisfaction rating.
Demonstrated strong product knowl...
Jan. 2020 -Mar. 2021
Lanre Onasanya MinsitryCustomer Relation Coordinator /Executive assistant.
Ontario, CanadaInfluenced organizational efficiency through smooth operations and effective communication.
Addressed client inquiries and complaints with excellent problem-solving skills.
Prepared and edited letters, memos, reports, and emails.
Prioritized and upheld confidentiality in handling sensitive informations and documents
Responded promptly and professionally to customer inquiried via phone, email,...