ArgentinaDigital marketing agency for the medical sector in the United States. - Mediated between clients and internal teams to ensure effective communication and achievement of client objectives and KPIs.
- Collaborated closely with internal teams to address client issues proactively and drive continuous improvement in customer experience. Achievement: Supervised the successful execution of 20 projec...
RemoteCreative agency fueled by a publishing platform with deep technology and AI. - Conducted regular strategy sessions and business reviews to assess evolving client needs and provide tailored solutions. - Fostered strong relationships with clients, extending network within client organizations to deepen service penetration and safeguard against single-point relationship failures Achievement: Att...
RemoteWeb design and digital marketing agency focused on nonprofits. - Provided post-sales technical support to 50 clients in different timezones through Hubspot for efficient client management Achievement: Optimized support processes by creating a knowledge hub for internal and external use, resulting in a 25% reduction in response time