Have worked with Elliot on a few projects. They have found creative solutions to the problems I've presented, cutting the "work time" down significantly to reduce cost while providing exactly what was...
Trust Score
Exceptionally trusted; proven professional excellence.
San Francisco Bay Area• Compiled a comprehensive data catalog for internal knowledge transfer to Cisco employees for a large multi-year services engagement
• Managed Steelbrick/Salesforce CPQ project delivery for Versa Shore’s clients such as Versa Networks • Independently led white-board architecture design sessions for pre-sales and post sales CPQ workshops and salesforce configuration discussions
• Analyzed, de...
Jan. 2014 - Dec. 2017
WASD KeyboardsCustomer Service, Operations and Quality Control
San Francisco Bay Area• Led all aspects of creation and implementation of new inventory control system, from pain point identification to concept presentation through rollout, eliminating component backorder and reducing delivery times
• Introduced and grew process solutions for a small, rapidly growing consumer hardware business
• Quality customer care via emails and live chats, provide tier-2 tech support
• Liai...
Stamford, CT• Served as liaison between manager, lead, supervisor, and salesperson roles to maintain a high operational standard for all stores in the market area
• Worked with all levels of home office staff, including but not limited to web development, sysadmin, director of logistics, and CEO, to meet those standards on a national level
• Proposed, engineered, and implemented revolutionary logistics, ...