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Years of experience: 9
Singapore🔥 Startup Founder✔️ ITBusiness OwnerFilm EditorVideo Editor
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Exceptionally trusted; proven professional excellence.
Ty's Career Path
Apr. 2020 -Aug. 2023
MetaSenior Learning & Development Lead
SingaporeSupported cross-functional leaders to resolve 32 P0 escalations, resulting in policy updates, improved learning materials, reduced PR risk, unblocking $113M in monthly ad revenue, and aligning learning initiatives with core business priorities, achieving performance goals for 4000+ learners. Leveraged established frameworks (5MoN, SixBoxes, Bloom's Taxonomy) for strategic learning decisions, ...
Feb. 2016 -Apr. 2020
AppleWorldwide Learning Delivery Lead
SingaporeLed a team of 4 Senior ICs, overseeing learning and development for 4000+ managers and support staff, resulting in successful launches of two new Apple contact centre sites in APAC and EMEIA. Collaborated with HR, PacOPs, AI/ML, and Contact Center teams to provide learning support for various initiatives, fostering strong relationships and showcasing value to the business. Developed leadershi...
Dec. 2014 -Feb. 2016
Bentley SystemsRegional Account Manager (APAC)
Brisbane, AustraliaLed a high-performing team across APAC, resulting in $630k in net new software sales in just 6 months, influencing buying decisions from CXO executives to managers and fostering strong relationships with 3,100+ commercial accounts to ensure continued engagement and satisfaction. Effectively managed a high-value APAC-wide sales portfolio with an annual revenue of $2.7M. Spearheaded the develop...