Years of experience: 35

Communication DesignerIT Professional🐦 DesignUnited States✔️ ITDevOps

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Patrick's Career Path
Operations EngineerJun. 2021 -
May. 2024
OptumOperations Engineer
United States, Minneapolis• Research, evaluate, identify alternative approaches, recommend, design and code efficient and effective solutions for challenging problems ranging from small to large work efforts for low to high complexity problems • Comply with standards and guidelines related to the design, construction, testing and deployment activities as established by departmental and organizational standards • Demon...
Manager, Software Development Aug. 2011 -
Oct. 2020
T-MobileManager, Software Development
Bothell, Washington, United StatesSupervise cross-functional teams in conducting the design, development, testing, and deployment of various software applications. Oversee efficient allocation of resources to meet budget parameters. Provide strategic direction and training to team leads to enhance their ability to coordinate the work of individual team members, facilitate performance assessment, and delegate project assignmen...
Sr. Manager, Customer Delivery Jul. 2005 -
Aug. 2011
T-MobileSr. Manager, Customer Delivery
Bellevue, Washington, United States•Accountable for the work of a recognized organizational unit and manages the resources and materials needed to perform the work of the unit. •Independently prioritize workload and issues applying company goals, directives and values to ensure that the most important issues are worked first and the most important needs of the business are given top priority and set priorities for an entire te...

Patrick's Posts

  • How I can help you

    I excel in resolving issues for customers and the agents who support them. My approach involves understanding the problem, confirming details, collaborating on solutions, testing outcomes, and ensuring successful implementation.

  • People I am looking for

    Ideal Clients: - OptumRx - T-Mobile

  • Experience & Cases

    Achievements: - 20+ years with T-Mobile - Enhanced self-service options Previous Clients: - Wireless companies - Open to diverse industries

  • How to contact

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