London Area, United Kingdom- Book Title: "You Can't Make this SHIT up: Unraveling the mysteries of Customer Interaction"
- Expected Launch: Q1 2025. A practical guide for executives on driving CX transformation.
Kuala Lumpur, MalaysiaSetup a new function to instil a culture of customer centricity, experimentation, entrepreneurship & innovation. Establish a future proof Digital & CX strategy. Based on market & customer Insights, system & research data, identify key opportunities for customers across the lifecycle. Ensure prioritised execution to deliver key customer outcome & engagement, top line growth, & lower cost acros...