* Broke down silos to organize a 5-person team across Marketing & IT, jump-starting progress on a stalled enterprise website build and more than tripling the delivery pace
* Consolidated B2C customer portal backlog from disparate sources into a single Azure DevOps board, effectively identifying gaps, enabling quicker project onboarding, and improving stakeholder engagement
* Facilitated requi...
* Drove product roadmap that grew B2B SaaS customers from 5 to over 400 while keeping churn at less than 5%
* Created in integrated learner onboarding experience, increasing from 1000 to over 2mm, with 20,000 being MAU
* Engaged with a cross-functional leadership team to advocate for company product strategy, leading to a key private equity investment in our SaaS & tech-enabled services busin...