London• Played a pivotal role in ensuring exceptional service delivery to accredited businesses and consumers, meeting predefined targets and KPIs. • Conducted business analysis, strategic planning, marketing initiatives, and process enhancements, bolstering operational efficiency. • Supported team members and executed planned operational activities for accredited businesses and additional revenue ...
London, England, United Kingdom• Collaborated with the Managing Director and Regional Director to monitor, review, and update communication policies in alignment with current legislation and best practices. • Provided advice and assistance on policies, procedures, and legislation, fostering strong relationships with key stakeholders to enhance operational effectiveness. • Conducted regular meetings with Home Managers to ad...