I worked closely with Timothy at US Bank. I was the Agilist and he was the Sr. Product Manager/Owner on the same product team. He was a great leader of the team (both on site and India-based team). W...
In this role, I drove product strategy, development, and management for the Digital Platforms team, delivering best-in-class solutions for both internal and external customers. ⢠Delivered a 30% revenue increase within my first year in this position through the launch of several new products, as well as ultimately reduced Go-to-Market (GTM) times by 50% and improved customer satisfaction scor...
Minneapolis/St. PaulDuring this time, I managed various projects through the full lifecycle for Omnichannel Platforms, facilitating work sessions with cross-functional teams comprised of members from multiple business lines to define, document, and analyze requirements. ⢠Introduced the Next Best Action tool that tracked customer activity and presented relevant offers based on behavior trends, yielding increases...
Minneapolis, Minnesota, United StatesLed development and management of business requirements, collaborating with cross-functional teams on project strategies and problem-solving. Provided ongoing technical troubleshooting. Analyzed trends and created process improvements based on trends. Wrote documentation to capture processes and ensure compliance. ⢠Improved productivity of teams by 30% while reducing annual costs by $50K thr...