Years of experience: 6+
Spain🗿 HR🧮 EducationHR GeneralistHR consultantTraining&Development Specialist
Trust Score
Highly reliable; strong professional involvement.
Katiuscia's Career Path
Feb. 2022 -Mar. 2024
AmazonEmployee Experience Program Manager
Barcellona, Catalogna, Spagna-Conducted a comprehensive needs analysis to gather employee feedback and identify areas for improvement. -Leveraged insights to develop and implement a series of internal intranet pages focused on employee-centric communication. -Develop and implement a strategy for a large, complex employee engagement program, including project management.
Oct. 2019 -Jan. 2022
AmazonAccount Health Support Specialist
-Successfully managed a portfolio of 100+ accounts, providing exceptional customer service and resolving complex issues within tight deadlines.
-Engage in frequent written and verbal communication with the Seller Partners.
Oct. 2016 -Oct. 2019
EF English FirstCoach & Corporate Academic Advisor ROW Market
Barcelona Area, Spain-Follow up on our student progress monthly by phone and email. Provide guidance on how to achieve personal and company learning targets. -Responsible for providing our students with technical advice and solutions to ensure they have the best learning experience possible using EF products.
-Spearheaded the creation of a new internal office newsletter, increasing communication and collaboration...