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Years of experience: 12
Community ManagerSoft Skills TrainerProject ManagerProduct ManagerEvent ProducerContent Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Jessica's Career Path
Oct. 2023 -Present
TEKsystemsScrum Master
Whirlpool-Led agile ceremonies for a 10-member cross-functional remote team
-Maintained tailor-made agile metrics to help drive change
-Acted as the primary liaison for customers on API integration projects, ensuring all technical requirements were accurately captured, clarified, and aligned with development teams for seamless implementation.
-Achieved 50% reduction in sprint carry-over via targeted c...
Jun. 2021 -Aug. 2023
Rocket MortgageTechnology Team Lead
Detroit, Michigan, United States-Cultivated team talent, assisting in career advancement and skill diversification
-Spearheaded the development of a documentation platform roadmap leveraging two internal tools custom-built on open-source technologies, streamlining team access to crucial coding standards, guidelines, and tools.
-Launched a high-impact SaaS product with a region-leading adoption rate among similar-sized compa...
Oct. 2020 -Jun. 2021
Rocket MortgageRelease Train Engineer
Detroit, Michigan, United States-Created the roadmap, workflow, and one-pagers for the long-term strategic direction of the Technology Guidebook.
-Mentored team members on the agile process through individual 1:1s and ad hoc meetings. -Championed the RFC shepherds team to drive technical discussions between the engineers and the business for standards and compliance.
-Drove the creation of team and Technology Guidebook team...