Years of experience: 9

Tech SupportπŸ‘ Sales & BizDevCustomer Success ManagerComputer engineer

Trust Score

Highly reliable; strong professional involvement.

70%
Corina's Career Path
Customer Success ManagerJul. 2021 -
Mar. 2024
Wind RiverCustomer Success Manager
RomaniaResponsible to create and implement Customer Journey map. Practical CSM Professional Certificated Level 4. Leading Proofs of concept (PoC) projects during Pre-sales with customer interaction and Post-sales customer ownership Onboarding and Adoption planning. Customer Health monitoring (Planhat, Staircase), dashboards and reports (Salesforce, Jira, Service-now) Focused to increase awareness ab...
Enterprise Support ManagerApr. 2019 -
Mar. 2024
Wind RiverEnterprise Support Manager
GalaΕ£i, Romania Β· On-siteTechnical knowledge in custom environments, Weekly Reports Support tickets, Defects and Escalation management
Senior Technical Support EngineerJan. 2015 -
Oct. 2023
Wind RiverSenior Technical Support Engineer
Galati County, Romania Β· On-siteServices include web support, phone support, request tracking and management, and extended support. Focused on Premium Support, Real-time debugging, customer facing

Corina's Posts

Responded by 3 people
0