Years of experience: 21

👍 Sales & BizDev🗿 HRCustomer Success ManagerHR GeneralistAdministrative Specialist

Trust Score

Highly reliable; strong professional involvement.

70%
Allison's Career Path
Case Management Program DirectorApr. 2024 -
Present
Homeless Veterans Reintegration Program, Second Chance JobsCase Management Program Director
Charleston, South Carolina, United States · HybridLead the HVRP SCJ case management team providing veteran participants with case management and wrap-around support service to secure competitive employment. • Build strong relationships with veteran participants and collaborate with stakeholders to understand veterans’ needs, ensuring the delivery of a seamless experience that maximizes outcomes and success for veteran participants. • Oversee...
Care Management Supervisor, Integrated Model for DSNPJun. 2022 -
Dec. 2024
HumanaCare Management Supervisor, Integrated Model for DSNP
Charleston, South Carolina, United States · RemoteManaged a dynamic customer-focused team that functioned as advocates to high-risk members, helping members navigate their health plan and benefits while collaborating with the integrated clinical team to guide members through the complexities of the healthcare environment.
Consumer Service Operations SupervisorJan. 2020 -
Jun. 2022
Author by HumanaConsumer Service Operations Supervisor
Charleston, South Carolina, United StatesLed, supported and managed a team of frontline associates who assisted Author by Humana members with their healthcare benefits needs, navigating with them through their healthcare journey. Provide positive support and guidance while fostering an engaging and positive environment, empowering each individual to reach their maximum potential. Served as a liaison between the team and upper manage...