Reach FinancialPrincipal Product Designer
Jul. 2021 - Jan. 2023• UX Strategy & Management - identifying and implementing the most effective & efficient approaches to UX to increase the level of CX;
• Building and managing the UX and Design team, overseeing the design process on all domains within RF solutions (mobile, web) and branding;
• Managing design process: UX research, usability testing, CX evaluation, and UX/UI design;
• Design workshops and presales;
• New features concepts research and development;
• Work with stakeholders at all organizational levels to implement strategic UX initiatives;
• Design state-of-the-art interface solutions that support strategy: user flows, paper prototyping, designing mockups, prototypes, and wireframes, and documenting interfaces;
• Responsible for managing client relationships, project outcomes, team performance, and keeping teams and clients inspired.