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Work Background
Allianz TradeAccounting Analyst - Receivables / Payables / General Ledger - Nordics & CEE
Jan. 2020 - May. 2022Bucharest, Romania- Cash Application
- Customers, vendors and inter-company payment proposals > credit notes, collected amounts, claims, brokers commissions and refunds
- Suspense accounts reconciliations in order to ensure all bank transactions are accurately recorded - Most used SAP Transactions: FBL5N, FBL1N, FBL3N, F110, F-32, F-44, F-03, FB03, FEBA, FEBAN, XD02, FBRA, FB08, VF03, FAGLL03
ShellVAT and Excise Duty Refund Analyst with Spanish
May. 2017 - Nov. 2017Bucharest, Romania Vat and Excise duty Consultation - Evaluating and prioritizing customers inquiries, delivering prompt and professional solutions to customers via phone or email
- Seek to understand each client business in Europe, tailor the service level to their needs and advise them on implications of international trade -Effectively communicate with clients about taxes jurisdictions via phone and e-mail -Identifying potential tax refund opportunities
- Analyze tax data for accuracy, investigate questionable data and take corrective action when necessary - Ensure compliance with local and EU Countries VAT legislation
- Confirm with clients about the authorities approvals and process any requested changes - Maximize the value of the reclaims whilst minimizing the efforts
- Prepare the claims in the format and languages required
- Submit the claims to the relevant authorities
- Respond to any questions from the relevant fiscal authorities
- Keep the customer informed on the progress of the claim with regular updates and real-time online reports
- Participate in preparation and delivery of VAT training to new team members
- Provide reporting to management/senior management on issues and projects - Partner with IT and accounting staff for necessary changes in ERP system for VAT recording and reporting
- Preparing regular ongoing customer reports, providing further analysis where required
- Providing support to other departments as required
- Create and update SOPs
MRESABusiness Growth Director/ Founder> Finance, Customer Service, Real Estate and E-commerce
Oct. 2016💫 Customer Service: Provided B2B/B2C support for global brands like Rovio, NVIDIA, Motorola, and Kraft Heinz in multiple languages
💫 Project Management: Led real estate finance and property management using Buildium, collaborating with tenants and landlords. Managing long-term rentals and properties sales for Bucharest, Romania market
💫 Finance & Accounting: Expertise in accounts payable, cash collection, receivables management, VAT, and Excise duty refunds.
💫 E-commerce: Managed end-to-end operations on Shopify, Amazon, and Emag including product sourcing, listing optimization, and PPC campaigns.
👉 Additional Services: Start-up management, marketing, and social media management.
GENPACTSenior Accounts Receivables Analyst with Spanish
May. 2016 - Dec. 2016București, RomâniaFinance and Accounting Responsibilities:
o Account reconciliation
o Check remittances and if customers are entitled to receive deductions
o Maintain and update internal control documentation as is required
o Key accounts Management
o Log incoming customer disputes and follow-up
o Request write-offs, seek approval and make updates as necessary
o Manage dispute end to end process by collaborating with the various teams such as Collection, Sales, Logistic, Local Account Receivable.
o Reporting weekly/daily
WiproAccounting Analyst with Spanish (AR) .
May. 2014 - Apr. 2016BucharestFinance and Accounting Responsibilities: o Key accounts Management / Debt Collection Management
o Transition Management for two knowledge acquisition processes, both of them took place in Spain at the biggest customer from Europe o Accounts Reconciliation
o Prepare Standard Operation Procedures for Spain Debt Collection and Cash Application processes
o Maintain and update internal control documentation as is required
o Prioritize collections activities based on tasks assigned to debt collectors o Request payment of outstanding invoices which are due and identify invoice disputes
o Create customer dunning letters/statements and send to Spain customers
o Propose change in payment terms and or payment plan where needed
o Direct Debit Management
o Credit Control/Management (increasing sales revenue by extending credit to customers who are deemed a good credit risk and minimize risk of loss from bad debts)
o Log incoming customer inquiries or disputes
o Request write-offs, seek approval and make updates as necessary
o Investigate/provide resolution to billing issues & errors
o Process remittance advices by allocating payment receipts to the relevant Invoices/transactions
o Request for creation of credit&debit notes and for application of franchise fees for franchises
o Investigate/request order release on daily basis
o Prepare documentation necessary to send to legal dpt.
o Review weekly aging report and contact customer with accounts 30+ days past due
o Manage the debt collection activities by collaborating with the various teams such as : Cash and Data, Sales, Order management, Retail teams
o Create disputes
o Contact customers regarding past due accounts and Identify causes for nonpayment o Provide documentation to customers when required o Handle internal and external customer inquiries regarding the status of invoices and payments
o Unapplied cash payments management
o Document all debt collection efforts in SAP o Reporting
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