DHL Supply ChainOperations Supervisor
Aug. 2021 - Apr. 2022Atlanta, Georgia, United States• Co-led warehouse startup operations for 1M sq ft facility processing 50+ trucks daily with $10M+ monthly throughput
• Trained and developed 75+ associates in warehouse operations, safety protocols, and quality management systems
• Implemented process improvements that resolved critical operational failures and restored facility compliance during lockup period
• Managed 2nd shift operations for 20-30 associates, focusing on quality control and error reduction to fix upstream process failures
• Collaborated with international teams in multicultural environment, ensuring seamless coordination across language barriers
• Utilized advanced WMS technology including Blue Yonder and DHL analytics platforms for inventory management and performance tracking
• Led 60-hour work weeks during crisis resolution, demonstrating commitment to team success and operational excellence