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Work Background
TemenosVIce-President and of Head of Operations, Temenos Learning Community (TLC)
Nov. 2021United States
Temenos USASr Consulting Manager & Vice-President, Client Services
Nov. 2015 - Nov. 2021As the Senior Consulting Manager in North America, I am responsible for the line management of 50 plus technical and functional consultants supporting the implementation of the Temenos T24-Transact core banking system. Specific responsibilities include: • Successful completion of Core Banking implementation projects.
• Pipeline management, revenue forecasting and staffing requirements.
• Provide Operational support for regional projects.
• Support project Governance, Policy, and administrative procedures.
• Line management and planning to ensure optimum staff utilization.
• Ongoing improvement in consulting skills, business analysis, and delivery.
• Monitor Clients escalations, scope, and engagement expectations.
IBMSr. Managing Consultant
Sep. 1996 - Aug. 2015Senior Managing Consultant in the financial services industry with responsibility for the successful migration of legacy data for Global data migration projects. Governance and project management responsibilities included: • Identification of sales opportunities, resulting in increased revenue.
• Analyzed requirements & qualified the IBM conversion solution. • Conducted client presentations for the proposed solution.
• Supervised Project delivery to ensure contractual compliance.
Hibernia National BankVice-President, Commercial Loan Administration
Jan. 1993 - Dec. 1995New Orleans, LouisianaManaged the Commercial Loan Administration Division, including the functional support for the commercial lending staff and loan customers. • Managed Loan Accounting, Closing, Collateral, and Reporting.
• Improved communication between lending and operations.
• Revised and implemented updated operational processes.
• Coordinated the development of standard procedures.
• Assisted with the consolidation project for newly acquired banks.
Compass Bank DallasVice-President, Credit Administration
Jan. 1991 - Dec. 1993Dallas, TXSpearheaded the establishment and consolidation of Credit Administration processes in the North Texas region. • Managed Loan Operations, Credit Approval, and Loan Review.
• Improved internal controls and operational efficiencies.
• Established standard regional procedures and improved controls.
• Expedited the operational merger of 18 newly acquired branches.
MBank DallasVice-President, Commercial Loan Operations
Jan. 1984 - Dec. 1991Dallas, TXManaged a staff of 12 Credit Analysts and 48 Loan Operations personnel supporting the North Texas commercial lending departments. • Graduate of MBank’s Operations Management Training Program.
• Implemented a statewide front-office loan documentation system.
• Establish standardized state-wide procedures and processes.
• Loan Operations Lead in a statewide project to maximize liquidity.
• Managed various departments within the Credit Services Division.
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