Michael Cates

VP Operations, Project Management @Temenos US

✔️ ITAuditorBanking Operations🧨 Consulting🏦 FinanceProject ManagerBusiness AnalystEngagement Manager

Michael Cates served as a regional Vice President of Operations, Sr Consulting Manager, and the global head of Temenos Learning Community at Temenos USA Inc, a leading software company specializing in banking and finance solutions. With over three decades of experience in project management, bank operations, and people management he has a proven track record of streamlining processes, implementing strategic plans, and leading teams to deliver high-quality results. Prior to joining Temenos, Cates held leadership roles within various US banks, project management roles within IBM, and software development, implementation and training with Temenos. His expertise lies in areas of operational efficiency, cross-functional team leadership, and strategic planning. Armed with a Bachelor's degree in Business Administration, Cates combines his academic knowledge with practical experience to excel in his assignments.

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Work Background

TemenosVIce-President and of Head of Operations, Temenos Learning Community (TLC)

Nov. 2021United States

Temenos USASr Consulting Manager & Vice-President, Client Services

Nov. 2015 - Nov. 2021As the Senior Consulting Manager in North America, I am responsible for the line management of 50 plus technical and functional consultants supporting the implementation of the Temenos T24-Transact core banking system. Specific responsibilities include: • Successful completion of Core Banking implementation projects. • Pipeline management, revenue forecasting and staffing requirements. • Provide Operational support for regional projects. • Support project Governance, Policy, and administrative procedures. • Line management and planning to ensure optimum staff utilization. • Ongoing improvement in consulting skills, business analysis, and delivery. • Monitor Clients escalations, scope, and engagement expectations.

IBMSr. Managing Consultant

Sep. 1996 - Aug. 2015Senior Managing Consultant in the financial services industry with responsibility for the successful migration of legacy data for Global data migration projects. Governance and project management responsibilities included: • Identification of sales opportunities, resulting in increased revenue. • Analyzed requirements & qualified the IBM conversion solution. • Conducted client presentations for the proposed solution. • Supervised Project delivery to ensure contractual compliance.

Hibernia National BankVice-President, Commercial Loan Administration

Jan. 1993 - Dec. 1995New Orleans, LouisianaManaged the Commercial Loan Administration Division, including the functional support for the commercial lending staff and loan customers. • Managed Loan Accounting, Closing, Collateral, and Reporting. • Improved communication between lending and operations. • Revised and implemented updated operational processes. • Coordinated the development of standard procedures. • Assisted with the consolidation project for newly acquired banks.

Compass Bank DallasVice-President, Credit Administration

Jan. 1991 - Dec. 1993Dallas, TXSpearheaded the establishment and consolidation of Credit Administration processes in the North Texas region. • Managed Loan Operations, Credit Approval, and Loan Review. • Improved internal controls and operational efficiencies. • Established standard regional procedures and improved controls. • Expedited the operational merger of 18 newly acquired branches.

MBank DallasVice-President, Commercial Loan Operations

Jan. 1984 - Dec. 1991Dallas, TXManaged a staff of 12 Credit Analysts and 48 Loan Operations personnel supporting the North Texas commercial lending departments. • Graduate of MBank’s Operations Management Training Program. • Implemented a statewide front-office loan documentation system. • Establish standardized state-wide procedures and processes. • Loan Operations Lead in a statewide project to maximize liquidity. • Managed various departments within the Credit Services Division.

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