Ryan McDonald

Fractional COO @Resell Calendar LLC

Product DevelopmentTalent AcquistionE-commerceCRM PlatformsBrand PartnershipsEdTechHTMLCommunity PlatformsCSSTechnologyCommunications and MediaEmployee RelationsKanbanJavaScriptExpansion🎥 EntertainmentSemrushContent CreationStrategy and Product growthCTOCompensation & BenefitsScrumMedia & TelecommunicationsSEOStrategic MarketingB2BPerformance ManagementContent StrategyContent managementCrypto & BlockchainOrganizational DevelopmentWeb DeveloperHR TransformationMVPStrategic managementCRM managerOperationsUnited States🔥 Startup Founder💸 Marketing✔️ ITBusiness Owner📝 Influencer or Blogger💼 C-level Executive🗿 HR🧨 Consulting✨ Business OwnerCOOAffiliate MarketingContent ManagerSEO ManagerCopywriterHR DirectorProduct ManagerProject ManagerBloggerExecutive CoachCommunity ManagerBusiness AnalystPartnerMarketing DirectorCPOCEOAdvisorFounderProduct Consultant

Deliver data-driven insights based on industry expertise by collaborating with senior leadership to carve out strategic roadmaps and propel business growth. Initiate key programs and enhanced productivity team morale by pioneering strategies to refine processes, streamline workflows, and elevating efficiency. Manage and prioritize diverse projects in high-paced settings; joined forces cross-functionally to accelerate target realization. • Elevated business from $720K ARR to $4.2M ARR in two years through innovative SaaS product development and marketing. • Streamlined operations, achieving an 18% cost reduction. • Instituted a novel payroll system, decreasing payroll expenses by 10%. • Orchestrated recruitment and onboarding for both US (remote) and offshore staffing/BPO. • Directed Revenue Cycle Management, managed budget, and P&L responsibilities; spearheaded comprehensive corporate financial oversight in the absence of a CFO.

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Work Background

Resell CalendarFractional COO

Jan. 2021• Grew the business from $720K ARR to $4.2M ARR in two years by building new SaaS products and increasing marketing; streamlined operations with HR processing and systems. • Partner with senior leadership to define strategy and drive business growth; present actionable recommendations drawn from industry experience. • Identify innovative ways to improve processes, simplify workflows, and boost efficiency; introduce key initiatives that drive productivity and employee morale. • Balance multiple projects simultaneously in a dynamic, fast-paced environment; collaborate cross-functionally to expedite goal achievement.

MembersetCOO & Co-Founder

Jan. 2019 - Jan. 2021Greater Los Angeles Area• Raised seed round funding and led the development of a new SaaS Marketplace while growing the company from zero to eight employees; participated in a pre-launch exit as a Co-Founder. • Championed technology integrations that optimized processes and workflows, troubleshot software issues, and offered insights on SaaS innovations. • Reached out to end users to identify needs and pain points; solicited and applied constructive feedback to improve the user experience.

Stealth Startup (Gaming)Product Development Consultant

Jan. 2017 - Jan. 2017Newport Beach, California, United StatesSaaS Startup Consulting (FinTech & Gaming)

Stealth Startup (Recruiting)Product Development Consultant

Jan. 2015 - Jan. 2015Startup Consulting

Rotate, LLC.CEO & Founder

Jan. 2016Irvine, CA• Oversaw operations for a web development agency and technical transformation consultancy; led a team of developers, PMs, marketers, and sales managers. • Engaged with clients to build rapport, answer questions, and create customized solutions that surpassed expectations; forged positive relationships that drove satisfaction and retention. • Coached and mentored team members with a focus on continuous improvement and professional development; cultivated a positive and productive workplace culture.

The Points PartyCo-Founder and Board Director

Jan. 2018• Launched and grew a business to $1.1M in annual revenue and 12 employees in the first year; led the company to acquire, rehabilitate, and integrate or sell four companies in the last three years. • Maintain an active role in company operations as co-founder and board director; consult with leadership regarding business strategy, growth, and opportunities for improvement.

SaritasaProduct Engineer

Jan. 2018 - Jan. 2019Newport Beach, California, United States• Built client proposals in conjunction with design, production, and engineering teams; communicated proactively with clients to understand project goals. • Negotiated contract terms and documented technical project scope of work; relayed project progress and explained complex information in easy-to-understand terms.

SaritasaTechnical Product / Project Manager

Jan. 2015 - Jan. 2018Newport Beach, California, United States• Leveraged Agile methodology and creative problem-solving to manage 18+ projects concurrently while meeting tight deadlines and diverse technical, functional, budgetary, and contractual obligations. • Guided clients, engineers, and PMs to complete $1MM+ projects on time and within budget; successfully directed numerous projects from concept through completion.

CrowdFoodProduct Development Consultant

Jan. 2014 - Jan. 2015SaaS Startup Consulting

Zenith Education GroupTechnical Product Manager (Instructional Technology)

Jan. 2009 - Jan. 2015• Spearheaded, planned, and managed an LMS project that streamlined business operations by automating processes, saving the company millions of dollars in operating costs.

Zenith Education GroupCompliance Specialist

Jan. 2008 - Jan. 2009

Zenith Education GroupEnrollment Verification Specialist

Jan. 2007 - Jan. 2008

StarbucksStore Manager

Jan. 2001 - Jan. 2007Costa Mesa, California, United States• Increased year-over-year sales by 25%; managed a $1.8MM budget and raised profit to 45% versus a 28% average; set a company-wide single-day sales record of $14,100 versus a $2,500 average.

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