The Venetian Resort Las Vegas | Las Vegas Sands Corp.Resort Services Representative
Jan. 2020 - Mar. 2020Las Vegas, Nevada, United States• Cultivated memorable guest experiences and vacations by delivering individualized recommendations for services, suites, entertainment, and dining options; Coordinated bookings for services
• Forwarded calls to cross-functional departments to ensure guest's needs were met effectively
• Elevated guest experiences by educating on current promotions, property highlights, and guest stays
• Utilized customer service/relationship management systems including LMS, ASCS, Passkey, OpenTable, and Archtics