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Work Background
Spectra Wellness SolutionsMedical Assistant
Mar. 2021 - Mar. 2025Played a key role in a 7-provider integrative primary care practice, specializing in holistic and functional medicine; prepared patients for exams, took vitals, and ensured smooth clinical operations.
Facilitated patient flow by verifying documentation, labs, imaging, and pathology reports, uploading all relevant materials into Athena EMR, and managing high-volume provider inboxes.
Operated independently, anticipating patient needs and proactively communicating clinical information to physicians and support staff.
Supported in-office procedures for hormone therapy, vitamin infusions, and advanced biohacking treatments.
Provided specialized patient education for peptides, injections, concierge memberships, and coordinated care for international patients.
Led insurance and pharmacy appeals with a 97% approval rate, authoring high-quality medical necessity letters that directly influenced positive outcomes.
Cultivated and sustained key relationships with pharmaceutical reps, specialty pharmacies, and lab vendors to expand patient access to innovative therapies.
Designed and implemented multiple lasting protocols, including:
○ Medical necessity documentation for home-use devices, supplements, and exemptions.
○ Long-haul COVID and GLP-1/GIP-based weight loss protocols, including a piloted treatment study.
○ Cardiac support stack and streamlined specialized lab testing processes for insured and self-pay patients.
Developed an educational framework and supplement binders for concierge members, used throughout annual memberships to monitor and support patient progress.
The US Oncology NetworkMedical Assistant
Apr. 2019 - Mar. 2021Delivered compassionate care to cancer patients, specializing in Genitourinary Oncology, by preparing exam rooms, rooming patients, and recording vital signs.
Streamlined patient flow by securing necessary documentation prior to consultations and ensuring availability of lab results, pathology reports, and imaging; uploaded records into Aria and eCW as appropriate.
Demonstrated clinical competency in supporting patients across all age groups, including pediatric, adolescent, adult, and geriatric populations.
Operated independently with minimal supervision by anticipating patient needs and relaying critical information to providers and support staff.
Initiated and implemented a coordination procedure that improved the scheduling and transition of post-radiation follow-up appointments across multiple specialties.
Supported clinicians during chemoradiation visits and assisted with documentation for FMLA, short-term disability, and other cancer-related insurance paperwork.
Provided additional support to front office operations as needed, contributing to the overall efficiency of the clinic.
Visage DermatologyMedical Assistant
Nov. 2018 - Jun. 2019Supported a team of two physicians and multiple mid-level providers in a high-volume dermatology practice.
Assisted with biopsies, cosmetic procedures, and surgical treatments including excisions, ED&C, and cryotherapy.
Collected comprehensive medical histories and provided patient education on treatment plans and medications.
Performed suture removals, completed pathology requisition forms, and ensured continuity of care.
Maintained sterile technique and supported clinical operations by sterilizing surgical instruments and managing housekeeping duties.
Managed patient communication and follow-ups using Klara and Nextech; handled documentation, prescription refills, and patient concerns efficiently.
Facilitated prior authorizations for procedures and medications by supporting proper documentation and staff coordination.
Florida Behavioral MedicineMedical Assistant
Aug. 2017 - Sep. 2018Collaborated with a multidisciplinary team of four physicians, counselors, and social workers to support comprehensive mental health care and maintain efficient daily operations.
Facilitated communication between patients and providers by relaying physician directives, addressing concerns about medications and manic episodes, and ensuring clarity of care plans.
Delivered patient care by administering long-acting injectables (Invega, Abilify Maintena), performing GeneSight genetic testing, and contributing to the preparation of psychiatric medication prescriptions, lab orders, and medical referrals.
Executed prior authorizations for psychiatric medications, ensuring timely approvals through insurance providers.
Established a partnership with a private pharmacy to streamline the approval process for injectable medications, improving access and treatment adherence.
Enhanced professional development by actively engaging in educational training and industry learning opportunities.
Moffitt Cancer CenterSpecimen Processor
Jan. 2015 - Jan. 2017Collected and handled specimens in strict accordance with established protocols, ensuring accurate labeling and timely processing.
Verified test orders and collection requirements using Cerner, PathNet, and ICD-10 coding systems, maintaining accuracy and compliance across all documentation.
Acted as a liaison between patients, pathologists, and external facilities to support efficient communication and continuity of care.
Demonstrated adaptability in a dynamic clinical environment by collaborating effectively with staff across multiple departments and institutional roles.
Applied strong problem-solving abilities and teamwork to resolve logistical and procedural challenges while maintaining workflow efficiency.
Moffitt Cancer CenterLaboratory Assistant
Jan. 2015 - Jan. 2017Supported over 7,500 bone marrow aspiration and biopsy procedures across two years (2015: 3,678; 2016: 3,844), ensuring smooth preparation and patient assistance during procedures.
Received, accessioned, and processed a wide range of human specimens including blood, bone marrow, and body fluids for clinical testing, adhering strictly to laboratory protocols.
Ensured precise labeling and handling of all incoming specimens in compliance with institutional and regulatory standards.
Utilized Cerner and PowerChart systems for order entry and specimen tracking; maintained expert-level familiarity with test codes, specimen requirements, and laboratory workflows.
Evaluated bone marrow aspirates for adequacy and ensured prompt distribution of specimens to appropriate laboratory sections.
Maintained department efficiency through document organization, long-term record storage, and administrative support.
Contributed to seamless department operations by assisting with cross-functional duties and responding flexibly to evolving laboratory needs.
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