Pharmaceutical, Chemical and Life Sciences CompanyLearning Cloud Broker (Contract) - SAP SuccessFactors vSaaS Learning Consultant
Aug. 2018 - Jul. 2019Frankfurt Am Main Area, Germany• Responsible for the global HR Learning vSaaS platform and deliver functional/technical support for key internal user community (admins), global HR department and members of the Global Governance Group. Enabled validation and successfully implementation of custom solutions (also with direct involvement of SAP
• Single point of contact for project team of several units business units: QA, Business HR, IT HR. Collaborate with external Application Managed Services provider
• Provided leadership and governance at meetings and open sessions (TTS), defined strategic development of the application including new functionality e.g. influencing product development through customer sounding boards and peer groups in collaboration with HR
• Managed relationship with HR Suite Cloud Broker – including meetings for cloud HR system Stakeholders
• Responsible for the end to end technical implementation, availability, maintenance, security of the system, functional LMS support and Service Administrator tasks, and Qualification owner
• Set up HPALM, created test packages (over 500 test scripts created), planned and executed support testing
• Oversaw pre-release technical assessment to predict potential risky system behaviour to/from other HR Suite system, SAP and interfaces
• Advised on yearly software release and patches (one major yearly release that contains 4 packages [around 60 universals and 30 optional release features impact analysis] + 2 patches during a year [around 250 technical/functional patches] impact analysis), application changes (system regression testing in HPALM with creation and maintenance of over 300 test scripts to validated the system) and validation process in cooperation with HR & EQ departments