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Work Background
Asha Beach Club & Resort (PT Maritim Indonesia Juara)BuD Glamping & Activity
Feb. 2024Jakarta, IndonesiaImprove, implement and maintain all operations standard (SOP's), Identifying, recruiting, hiring and managing all necessary staff with Human Resources, Managing all day to day activities including Resort Manager, Activity Manager, Housekeeping, Front Desk, Bellboy and Gardener. Work closely with Managing Director on developing project.
Pulau Macan Eco Lodge (PT Dutakreasi Pantaibahari)Operations Manager
Feb. 2021 - Mar. 2023Jakarta, IndonesiaPulau Macan Eco Resort in Thousand Island manage by PT Dutakreasi Pantaibahari.
- Improve, implement and maintain all operations standard (SOP's).
- Identifying, recruiting, hiring and managing all necessary staff with Human Resources.
- Managing all day to day activities including Housekeeping, Food & Beverages,Recreation, Engineer, Admin, Maintenance and Renovation and Third Party Sources.
- Work closely with Managing Director on developing annual and project specifi budgets.
- Managing all staff and liaise with Human Resource for any case or further development.
- Handling customer issues with a high degree of politeness.
- Quality control all properties.
- Collect feedback from customer.
- Supervise the work of the staffs working on the resort.
- Evaluate the performance of the staff.
- Managing budget for support all departments.
- Become a host for every customer and ensure all customer having the best experiences.
- Make sure customer having any special request that already deal in advance (ex : foodpreference, romantic dinner, special event, etc).
Pulau Macan Eco Resort (PT. United Adventures)Operations Manager
May. 2018 - Feb. 2021Jakarta, IndonesiaPulau Macan Eco Resort in Thousand Island manage by operator PT United Adventures.
- Improve, implement and maintain all operations standard (SOP's).
- Identifying, recruiting, hiring and managing all necessary staff with Human Resources.
- Managing all day to day activities including Housekeeping, Food & Beverages,Recreation, Engineer, Admin, Maintenance and Renovation and Third Party Sources.
- Work closely with Managing Director on developing annual and project specifi budgets.
- Managing all staff and liaise with Human Resource for any case or further development.
- Handling customer issues with a high degree of politeness.
- Quality control all properties.
- Collect feedback from customer.
- Supervise the work of the staffs working on the resort.
- Evaluate the performance of the staff.
- Managing budget for support all departments.
- Become a host for every customer and ensure all customer having the best experiences.
- Make sure customer having any special request that already deal in advance (ex : foodpreference, romantic dinner, special event, etc).
Pulau Macan Eco Resort (PT. United Adventures)Assistant Operations Manager
Mar. 2016 - May. 2018Jakarta, IndonesiaPulau Macan Eco Resort in Thousand Island manage by operator PT United Adventures.
- Supervise the work of the staffs working on the resort.
- Become a host for every customer and ensure all customer having the best experiences.
- Welcoming customer and give information for safety brief, eco futures and story about the island.
- Handle customer complain.
- Inspect room ready for check-in.
- Make sure guest having any special request that already deal in advance (ex : food preference, romantic dinner, special event, etc).
FFWD Records - Fast ForwardStaff Accounting
Jun. 2011 - Aug. 2011Bandung Area, West Java, IndonesiaAn indie label record company from Indonesia and established since 1999, which has 7 artistand 9 album, 5 International releases and 2 local releases - Input transaction data to database.
- Produced daily report accounting system information sales.
- Make report for consignment sales
CV Octopus Dive IndonesiaDive Instructor
May. 2011 - Jan. 2016Bali, IndonesiaOctopus Dive Indonesia have 4 locations in Nusa Penida Bali, Sumbawa Island, Thousand Island and Pelabuhan Ratu. Become a dive instructor I have job to be a dive leader / divemanager with responsibility :
- Teach customer to have scuba dive license.
- Responsible for arrange, preparation, execution and lead a dive trip.
- Supervise engineer and technician staff to maintenance dive equipment.
- Handle customer complain with a high degree of politeness.
- Quality control dive equipment and property.
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