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Work Background
MisterGreen Electric LeaseRemarketing Manager
Oct. 2023Amsterdam, North Holland, Netherlands●Led the full operational workflow of pre-owned Tesla vehicles, from intake and inspection to final delivery, ensuring high-quality standards and minimal turnaround time.
● Coordinated cross-functional teams (repair, cleaning, logistics, suppliers) to streamline processes and meet strict KPIs and SLA deadlines.
● Managed planning and prioritization using tools like Asana and other CRM platforms for real time vehicle tracking and workflow efficiency.
● Oversaw vehicle readiness, damage assessments, and maintenance scheduling with partners.
● Supervised cleaning and polishing operations, ensuring quality control and timely vehicle preparation for high-volume delivery days.
● Handled customer coordination, delivery scheduling, and loaner vehicle management, providing clear communication and smooth transitions.
● Took ownership of administrative processes including SEPA mandate validation, vehicle registration, and accurate stock and delivery documentation.
● Proactively resolved post-delivery issues, maintained system accuracy, and contributed to continuous process improvement.
MisterGreen Electric LeaseAccount Manager
May. 2022 - Oct. 2023Amsterdam, North Holland, Netherlands● Spearheaded inside sales and full-cycle delivery operations for Tesla Model S, 3, and X, consistently exceeding monthly sales targets across B2B and B2C segments.
● Played a pivotal role in growing the French and Belgian markets, contributing to a significant uplift in client acquisition, retention, and revenue through tailored leasing solutions.
● Led remarketing initiatives and managed the resale of electric vehicles in the secondary market, maximizing residual values and accelerating stock turnover.
● Developed and executed high-impact digital marketing content using CMS platforms; maintained and grew corporate LinkedIn presence to enhance brand engagement.
● Built and nurtured key strategic partnerships with industry associations, fostering brand visibility and expanding the company’s referral network.
● Delivered white-glove after-sales service, resolving technical queries and customer concerns, resulting in high client satisfaction and repeat business.
● Orchestrated branded events and photoshoots to strengthen MisterGreen’s market presence, while also leading internal social initiatives to boost team culture.
TeslaSenior Inside sales advisor
Jan. 2022 - May. 2022Amsterdam Area, Netherlands● Drove inside sales operations and end-to-end delivery processes for Tesla’s full vehicle portfolio (Model S, Model 3, Model X, and Model Y), consistently surpassing quarterly delivery and customer satisfaction targets.
● Expertly managed administrative workflows, including vehicle registration, insurance coordination, and financing options (leasing, loans), streamlining the customer journey from order to handover.
● Acted as the primary liaison between inside sales teams, delivery operations, and the marketing department, ensuring seamless communication and alignment on customer experience initiatives.
● Provided consultative support to clients, delivering tailored mobility solutions that enhanced upsell opportunities and customer loyalty.
Played a key role in refining operational processes, reducing delivery lead times, and contributing to a more scalable, efficient delivery model across the region.
TeslaInside sales and Delivery advisor
Oct. 2018 - Jan. 2022Amsterdam Area, Netherlands
HuaweiFrench Lead Generation Representative
Jan. 2018 - Oct. 2018Amsterdam Area, Netherlands● Successfully sold advanced B2B hardware solutions and cloud computing technologies to enterprise clients across European markets, driving new business acquisition and expanding Huawei's regional footprint.
● Conducted comprehensive lead qualification through outbound prospecting, cold calling, and targeted follow-ups, consistently exceeding monthly pipeline generation targets.
● Represented Huawei at major European trade shows and technology events, strengthening brand presence, networking with key decision-makers, and capturing high-value leads.
● Maintained meticulous CRM data integrity (Salesforce, Hubspot), delivering actionable insights through detailed reporting and pipeline analysis to support strategic sales planning.
● Collaborated with cross-functional sales and marketing teams to align messaging, improve conversion rates, and optimize lead nurturing strategies.
Sheraton Hotels & ResortsConvention Sales Trainee
Jul. 2016 - Dec. 2016Brussels- Conducting phone-based qualifications of prospective clients.
- Managing call redirection efficiently.
- Sending out meeting and room offers for four Starwood hotels in Brussels.
- Drafting contracts as needed.
- Ensuring timely follow-ups on client requests.
- Proficiently handling various event platforms.
- Conducting competitive analysis.
- Engaging in market research activities.
- Facilitating communication between hotel planners and the Sales Department.
HotelsHotel internships
Nov. 2012 - Sep. 2015BelgiumWaiter - Hotel BLOOM Brussels
Waiter - NH Hotel Group Brussels
Concierge - Crowne Plaza Brussels
Bartender - La Suite Villa Martinique
Receptionniste - Warwick Hotels and Resorts Brussels
MisterGreen Electric Lease
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