Colgate-PalmoliveWeb Content and QA Coordinator
May. 2021 - Aug. 2022Colombia• Lead the Global Search Content Partnership program, managing the editorial articles content scheduled for the year to boost sustainable traffic growth globally carried by search organic.
• Onboard the new web content hires about the brand guidelines, QA, SEO, accesibility and internal web workflow guidelines.
• Plan yearly roadmap with monthly deliverables of batches content per countries prioritizing markets per web traffic.
• Monitor the QA web content team to keep healthy SLAs of deliverables.
• Implement rigorous quality control processes, conducting content audits, and collaborating with cross-functional teams to maintain a high level of content integrity and user experience across web platforms.
• Oversee the quality KPIs to assess the team performance for decision making on web production processes and apply strategies to improve the quality opportunities of the team on the go.