Joao Costa

Head of Product @Glovoapp

B2CB2BFoodTechStrategy and Product growthProduct Development🔥 Startup Founder✔️ ITSolution Integrator💼 C-level ExecutiveCPOProduct ConsultantProduct ManagerProject ManagerWeb Developer

With over a decade of experience in the dynamic world of eCommerce, I am deeply passionate about crafting products that resonate with customers and add genuine value to their lives. My journey has been fueled by a robust IT background and a curiosity for technology, extending to the realms of Blockchain and Holochain as a techie. I’m not your typical Scrum, PMP, or Lean evangelist; instead, I embrace a pragmatic and flexible approach to project management. I cherish every opportunity to coach and mentor, finding joy in nurturing growth and fostering collaboration within my teams. "Better to beg for forgiveness than ask for permission" is more than just a motto. I believe in pushing boundaries and encouraging those around me to elevate their performance, always aiming to take things to the next level. "More than doing the job right is doing the right job." That is the way I look at it. Whether leading a team or navigating the complexities of product strategy, I'm always up for a good challenge and ready to drive impactful change.

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Network Power<100 people

Roles

💰100%

Investor & VC

🔥100%

Startup Founder

💸100%

Marketing

Geos

🇿🇦100%

South Africa

Work Background

MercadãoHead of Product

Oct. 2023Porto, Portugal

MercadãoSenior Product Manager

Jan. 2023 - May. 2024Porto, Portugal

DottEcommerce Agile Product Owner

Dec. 2019 - Oct. 2022Porto, Porto, Portugal· Responsible for 4 development Teams (+25 elements) · Work closely with Design Team to define a clear vision of the product and the user journeys that improve the shopping experience, while defining success metrics to measure. · Liaise between internal and external stakeholders (Marketing, Product, Engineering, BI & Data Science, etc) to define a proper implementation and Roll-out plan. · Drill down experiences into user stories, establishing acceptance criteria and helping refinement to prepare iteration planning. · Built and owned outcome-focused Roadmaps. · Integrated 3 payment methods – which combined refer to >30% of payments share currently. · Defined scope for a wallet functionality – 4% increase in repurchase rate. · Evangelized a Headless CMS integration to increase productivity and flexibility reducing time to market of platform’s content by 60% and increasing customization in the platform content. · Defined ways of working in Product team to manage initiatives, priorities and communication to various stakeholders.

Critical SoftwareProduct Owner

Dec. 2018 - Dec. 2019Porto Area, Portugal

NestléeCommerce Agile Delivery Manager

Nov. 2017 - Dec. 2018Barcelona Area, SpainAligned company roadmap for Nescafe Dolce Gusto among its stakeholders for the year 2018. · Build agility to the delivery process (1 release per year vs 1 release per month). · Aligned 3 teams of different vendors of 40 overall. · Planning sessions to align dates and different concurrent projects. · Direct communication to different markets (analyze, forecast, involve, develop, deliver and maintain activities). · Key integration projects - Premio, Mobile application, Salesforce Engage, Salesforce Marketing Cloud · Defined and monitor the implementation of monitoring tools for performance together with vendors. · Planned and prepared the new version of DolceGusto web e-commerce platform coming up.

SONAEIT Project Manager | Delivery

Jun. 2017 - Oct. 2017PortoResponsible for delivering high value by carrying out projects from initiation to closure. Taking ownership and ensuring that project and stakeholders are aligned, and all company compliance and processes are followed with energy and passion.

Toogas - Magento Ecommerce ExpertsEcommerce Product Owner

Jun. 2016 - Jun. 2017Porto e Região, PortugalMy main tasks for this position include: · Responsible for a team of 5 elements. · Delivered 2 projects within budget, time and scope/quality (one of them to Nestle Group). · Introduced Test-Driven-Development and Product Reviews with clients · Project Management – Product Vision definition, Sprint planning, and solution Documentation. · Project Roadmap definition and alignment.

Jumia Porto Tech CenterProduct Owner

Jan. 2016 - Jun. 2016Porto e Região, PortugalThe objective of AIG-Express is to create a logistics platform in each of our operating countries, which combines the capabilities of our own warehousing and fleet operations and selected 3PL partners onto a seamless service offering to all our group companies. I'm responsible for: · Create and maintain product backlog. · Prioritise and sequencing the product backlog for maximising product value. · Communicate and translate customer needs into features, user stories, issues, etc. · Define mobile app workflows to improve field efficiency to all its users. · Manage a team of web & mobile developers, attending to scrum meetings · Ensure the monitoring and control of the product development. · Serve as a enabler for a more agile environment within the team&company.

Porto Tech Center @ Jovago.comAdvanced Business Intelligence Developer

Oct. 2014 - Dec. 2015Porto e Região, PortugalJovago.com offers thousands of hotels around the world for business and leisure customers to book online. My main responsibilities include: · Architecture & Workflow Design, integrating SSIS, SSAS, SSDT technologies in PowerBi. · Defined and Implemented the ETL Process and all tools related to ensuring continuous delivery - Migrated all code from PHP - Symfony2 to Java Spring Framework with Maven. · Organize and optimize teamwork process with the various tools available - Git, etc. · Build tools to help profiling and query optimization. Main Features: · Helped Configuring Jenkins for old Solution · Build some ETL processes and improve existing ones · Developed alone an internal tool using NodeJs to monitor SSIS package execution and metrics analyzer.

Porto Tech CenterAdvanced PHP Developer

May. 2013 - Sep. 2014Porto Area, PortugalI belong to the founding team of Jovago.com now known as Travelstart - a booking agency based in Africa. Some main features I've developed: · Implementing ACLs · Implementing Multi-Language Email Delivery · Implemented Vouchers · Implemented Multi Room Booking · User Profiling System · Website Redesign Main Technologies: · Symfony2 · Doctrine ORM · Sass · Bootstrap 3 · Jquery · Elasticsearch

Jumia Porto Tech CenterAdvanced PHP Web Developer @Lazada Vietnam

Feb. 2013 - May. 2013Ho Chin Minh, VietnamLazada.com is a Rocket Internet venture in South East Asia backed by several big investors like JP Morgan. I've been a consultant as a Rocket Internet Developer in this project, relocating for 4 months to Vietnam in order to assist the local team, on new developments, and deliver the product. During the development phase of this project in Portugal, my main responsibilities include: · Merging 5 different platforms into one. · Bug fixing. · Feature Development. Main Technologies: · RabbitMq · Solr · Yii Framework · Zend Framework 1.13 · Memcache · Nginx · Jquery · Css

Jumia Porto Tech CenterPHP Web Developer

Jun. 2012 - Feb. 2013Porto e Região, PortugalRocket Internet, the world's largest Internet incubator, has been building online companies since 1999 and has created over 100 market leading companies in 50+ countries, dozens of which have been exited successfully. Rocket Internet operate a network of 25 international Rocket offices, covering all relevant developed and emerging markets. The primary focus is on building proven, transaction-based business models in the online and mobile space such as the e-commerce retail companies Zalando in Germany, Jabong.com in India, Lamoda.ru in Russia, The Iconic and Zanui in Australia and Azmalo.pk and Daraz.pk in Pakistan.

Jumia Porto Tech CenterPHP Web Developer @Rocket Internet GmbH

Mar. 2012 - May. 2012Berlin e Região, Alemanhahttp://www.dropgifts.com - Is a crowdfunding facebook web Application. My main responsibilities in this project are: · Bug fixing. · Build an API for one of the partners. · Help during the split of the application in two (Backend and Frontend). Technologies: · Doctrine ORM · Zend Framework 1.13 · Jquery

GLanDrivePHP Web-Developer

Sep. 2009 - Apr. 2012Porto Area, PortugalAmong others I've been responsible for: · Develop websites Design&Features. · Client and Project Managment. · Applications Developement (Using Visual Studio 2010). · Maintainance of Website Projects. · Facebook Management (of 4 companies).

ArwenMindsPHP Web Developer Internship

Mar. 2009 - Sep. 2009Porto, PortugalDuring this intership I was able to learn many things, most of them were about Zend Framework, Linux and Eclipse, MySqlWorkbench,etc. During this time I had the responsibility of developping modules to a Intranet.