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IT
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Work Background
Quality Assurance Automation Engineer
ZondaQuality Assurance Automation Engineer
Aug. 2024 - Mar. 2025Costa RicaIn my position at Zonda, I spearheaded the development and enhancement of the automation framework for the Envision project, utilizing Playwright with the page object model design pattern. Additionally, I contributed to the creation of sanity test cases for the Option Manager, Product Manager, and Design Center Manager applications. Furthermore, I successfully developed a regression suite for the main workflows on the Product Manager and Design Center Manager applications. Participated in test automation code review meetings and provided input on colleagues' coding efforts. Applied Agile Delivery methods to simplify testing process decisions through iterative development. Improved software quality by designing and implementing automated test cases to identify defects.
Senior Quality Assurance Engineer
EX Squared LATAMSenior Quality Assurance Engineer
Feb. 2023 - Aug. 2024Costa RicaI worked on various projects within the organization, ensuring high-quality deliverables and timely completion. One of my key responsibilities was managing the migration of Google Analytics 360 to Google Analytics 4, overseeing different stages of the process to maintain data accuracy. Additionally, I played a crucial role in implementing and enhancing Segment logging within the NHS site to track user behavior and lead generation effectively.
Business Analyst
EX2 OutcodingBusiness Analyst
May. 2021 - Feb. 2023Costa RicaIn my role as a Business Analyst at EX2 Outcoding, I was part of the BDXLive redesign project, migrating features to the new system and creating new ones. I collaborated with stakeholders to gather ideas and transform them into actionable requirements. By planning sprint deliverables and tracking ticket progress, I ensured timely project delivery.
QA Team Lead
EX2 OutcodingQA Team Lead
Dec. 2011 - Oct. 2021Costa RicaIn my role as a QA Team Lead at EX2 Outcoding in Costa Rica, I was responsible for overseeing the maintenance and administration of the test case repository, executing and creating test cases, and mentoring team members to ensure high-quality test case coverage. I also collaborated with the Dev Team Lead to address delays and ensure timely delivery of build packages for different web projects. Additionally, I designed and controlled test plans for projects like AllConnect, BDXLive and NewHomeSource.
QA Engineer
FiservQA Engineer
Nov. 2008 - Dec. 2011Costa RicaIn my role as a QA Engineer at Fiserv in Costa Rica, I actively contributed to agile development projects by attending planning meetings and executing various tests using BadBoy tool. I managed test cases creation, bug tracking, and effectively communicated issues to developers.
QA Enginer
TTI TelecomQA Enginer
Feb. 2006 - Nov. 2008Costa RicaIn my role as a QA Engineer at TTI Telecom in Costa Rica, I developed testing plans to ensure project deadlines were met, coordinated assignments for the QA team, conducted functional and regression tests for Netrac's product suite, and collaborated with prestigious clients such as Nortel, ICE, France Telecom, AT&T, and MetroPCS.
Software Developer
Dinamica consultores Cartago, Costa RicaSoftware Developer
Jan. 2005 - Feb. 2006Costa RicaIn my role as a Software Developer at Dinamica Consultores, I was responsible for designing and developing ASP pages for the COSEVI system. I also worked on creating and correcting components in Visual Basic 6.0 to integrate with Web Services, as well as fixing bugs reported by the QA team in various development cycles.
Programmer
IBMProgrammer
Jan. 2004 - Jan. 2005Costa Rica• Designed and developed business applications using various programming languages to meet business requirements. • Managed project schedules and provided support for different business applications to ensure smooth operations. • Collaborated with cross-functional teams to enhance the efficiency and effectiveness of business applications.
Software Developer
Intertec ConsultingSoftware Developer
Jan. 2003 - Dec. 2003Costa Rica

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