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Work Background
Cinemark BrasilDynamics 365 F&O Platform Owner
Jul. 2025As the owner of the Dynamics 365 Finance & Operations (F&O) platform, I serve as the key link between business units, technology teams, and external partners—ensuring the ERP evolves in alignment with organizational goals while remaining scalable, efficient, and reliable. My core responsibilities include: * Platform Governance & Strategy - Leading the vision, roadmap, and lifecycle of the Dynamics 365 F&O platform aligned with business strategy. - Defining and evolving the ERP’s functional architecture in collaboration with internal stakeholders and implementation partners. - Acting as the platform owner: managing the backlog, prioritizing initiatives, and making key trade-off decisions. - Evaluating and validating new Dynamics features, modules, and updates. * Technical & Operational Oversight - Overseeing implementations, rollouts, upgrades, and system migrations. - Managing system integrations across legacy platforms, data layers, and the Microsoft ecosystem (Power Platform, Azure, etc.). - Ensuring platform performance, data integrity, and compliance with internal and external standards. - Coordinating with support, infrastructure, and cybersecurity teams. * Process Optimization & Continuous Improvement - Mapping business processes and identifying opportunities for automation and operational efficiency through ERP capabilities. - Supporting end-user adoption and promoting effective use of the Dynamics platform across departments. - Leading continuous improvement initiatives based on performance indicators and business feedback. * Stakeholder Management & Communication - Engaging with Finance, Procurement, Supply Chain, IT, Internal Controls, and other business units. - Acting as the liaison between business users and Dynamics service providers (consultancies, integrators, Microsoft). - Communicating the impact and strategic value of ERP enhancements to leadership and key stakeholders.
UNIDAXDirector of Operations
Mar. 2013 - Jul. 2025Campinas, São Paulo, BrazilLead complex projects, including international initiatives, focused on .NET development and implementing Microsoft Dynamics AX ERP, utilizing both agile and traditional methodologies to ensure adherence to deadlines and budgets. Manage a team of over 40 professionals across five countries, fostering a collaborative environment and developing both technical and leadership skills. Responsible for coordinating the development, customization, and implementation of robust systems, applying quality assurance practices and process optimization to boost productivity and reduce costs. Implement innovative tools and maintain comprehensive documentation to ensure continuity and support. Oversee operations with a focus on efficiency, strategic objectives, and KPIs for performance analysis.
SYSTEMS ADVISERS GROUPIT Manager
Jan. 2011 - Feb. 2013São Paulo, BrazilManaged a team of 20 developers and 4 infrastructure analysts, totaling approximately 48,000 work hours, while coordinating international projects with teams in India. During this time, focused on implementing a "Development Standard" that structured processes and diversified team activities, improving deadline adherence, service quality, and professional engagement. Also led the team’s adaptation to new ERP system versions, resulting in enhanced quality of functional documents and improved information flow between departments. Additionally, implemented significant infrastructure improvements, including server upgrades, access control enhancements, and increased internet speed, as well as the introduction of new antivirus, proxy, firewall, and wireless network solutions to boost security and efficiency. Initiatives such as the adoption of VoIP and network cabling upgrades reduced costs and optimized connectivity, while a new hardware maintenance process minimized downtime for notebook and desktop repairs or replacements.
ARBITSenior Software Developer
Jun. 2010 - Dec. 2010São Paulo, BrazilPreparation, coordination, and guidance of development and maintenance activities for programs, including coding, testing, documentation preparation, and the creation of operation manuals. Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation, and monitoring of systems requested by users.
SMART MODULAR TECHNOLOGIESSystem Coordinator
Nov. 2006 - May. 2010Atibaia, São Paulo, BrazilCoordinated the maintenance and development of new versions of the corporation's main shop floor system, covering the entire process from requirements gathering and specifications to programming, testing, and implementation of requested systems. Played a key role in knowledge transfer to other developers during a project in Malaysia, ensuring the continuity and standardization of internal practices. Developed and maintained programs in ABAP, preparing technical documentation and operation manuals to ensure quality and process consistency. Actively participated in weekly meetings and teleconferences in English, identifying issues and gathering information for new developments. Led the full development cycle of a tracking system for memory modules used by companies such as Dell, Lenovo, HP, and IBM, as well as an ITIL-based ticket management system with global support for the U.S., Puerto Rico, Brazil, and Malaysia. In large-scale projects with internationally distributed teams, provided direct support and delivered solutions aligned with the global needs of users.
FÓRUM ACCESSSystem Analyst
Apr. 2001 - Oct. 2006São Paulo, BrazilResponsible for preparing, coordinating, and guiding development and maintenance activities, including coding, testing, documentation, and operational manual creation. Actively managed the full lifecycle of systems development, from requirements gathering and analysis to design, programming, testing, approval, implementation, and monitoring, ensuring user satisfaction and system reliability. Successfully implemented and maintained new systems and contributed to major projects, including the development of a B2B portal and a CRM solution for Syngenta. Gained expertise in large-scale projects involving teams of over 30 professionals, demonstrating strong collaboration and project management skills. Participated actively in training sessions and delivered lectures to project team members and clients, fostering knowledge sharing and skill development within teams.
SBRANA TOP CONSULTINGSystem Analyst
Apr. 1999 - Mar. 2002São Paulo, BrazilManaged the full lifecycle of system development, including requirements gathering, analysis, specification, design, programming, testing, approval, implementation, and ongoing monitoring to meet user needs. Also involved in data modeling and providing user support to ensure system functionality and efficiency. Played a key role in the development of a system to manage Sodexho’s distribution center across Latin America. Additionally, was responsible for the complete development cycle of a Call Center system, which was implemented for two multinational telecommunications companies, MetroRED and GlobalOne, ensuring seamless operation and enhanced customer service capabilities.
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