The Coffee Bean & Tea Leaf®General Manager & Project Director
Mar. 2021 - Sep. 2021PanamaKey accomplishments:
• Successfully managed a portfolio of 2 international franchise brands. • Generated leads through both in-store and digital sales channels to cultivate new business opportunities, and successfully managed projects through their lifecycle.
• Established management structures to oversee an executive team of six top-level managers, aligning departments and more than 60 staff personnel with brand goals and reinvigorating confidence in executive leadership. • Undertook negotiations with vendors and strategic partners setting transition structures in place.
• Improved franchise metrics and KPIs by formulating strategic sales, marketing, and supply chain approaches to mitigate the effects of the COVID-19 pandemic.