Jaime Ortiz - Senior Project Manager, HB Trading Brokers

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Work Background

H.B. Trading BrokersSenior Trader & Project Manager

Oct. 2023United Kingdom · Remote• Manage a team responsible for developing and implementing a new trading system functioning within the UK horse betting market. • Direct daily operations managing risk, and making strategic decisions. • In charge of reporting and BI.

Betonline.agSenior Project Manager

Jun. 2021 - Sep. 2023Key accomplishments: • Led the development of digital gaming brands with global presence from concept to market. • Collaborated with 3rd party providers, agencies and internal teams of product owners & project managers to develop and operate the brands. • Responsible for facilitating meetings and documenting actions. • Acted as a liaison between directors and all departments. • Used roadmap planning and risk management for SDLC implementation in a 10 month release plan. • Led a remote cross functional team of over 20 people with transparency and strong communication. • Supervized the on-the-ground marketing team with a $1M annual budget breaking cultural, language and timezone barriers. • Oversaw vendor/strategic partner relations and negotiations. • Analyzed systems to improve ongoing operations and processes. • Conducted market analysis of industry and competitors and generated leads for new opportunities. • Managed daily operations by effectively leading cross departmental teams.

The Coffee Bean & Tea Leaf®General Manager & Project Director

Mar. 2021 - Sep. 2021PanamaKey accomplishments: • Successfully managed a portfolio of 2 international franchise brands. • Generated leads through both in-store and digital sales channels to cultivate new business opportunities, and successfully managed projects through their lifecycle. • Established management structures to oversee an executive team of six top-level managers, aligning departments and more than 60 staff personnel with brand goals and reinvigorating confidence in executive leadership. • Undertook negotiations with vendors and strategic partners setting transition structures in place. • Improved franchise metrics and KPIs by formulating strategic sales, marketing, and supply chain approaches to mitigate the effects of the COVID-19 pandemic.

SelinaSelina Experience Board

Jan. 2020 - Mar. 2021Key accomplishments: • Served as an experience consultant. • Created the highly successful weekly latin live music event "Corriente Latina" still active today. • Currently managing and curating all artist bookings for "Corriente Latina" at the Selina Casco location.

ORM PlusProject Manager

Dec. 2019 - Dec. 2020Panamá, PanamaKey accomplishments: • Improved all of our clients SEO positioning metrics within the agreed timeframes. • Managed all client facing activities including reporting on KPIs. • Handled outsourced freelance teams of designers, developers and content publishers. • Revised all of the articles about our clients ensuring the correct communication strategies were implemented.

Rock Burger GroupDirector of Franchise Development & Operations

Dec. 2009 - Feb. 2020Panama · On-siteKey accomplishments: • Crafted the master franchise product sales strategies. • Opened 12 restaurant franchises in the Panama territory. • Implemented business growth plans to grow this local brand starting with 1 location. • Created all of the franchise branding and operations manuals working with outsourced consulting firms. • Oversaw key personnel training and onboarding for all locations. • Formulated and executed marketing strategies to optimize audience targeting and engagement. • Developed brand guidelines and operative manuals in close collaboration with specialized outsourced agencies.

Buzz / Oz / Rock CafeGeneral Manager Marketing

Aug. 2006 - Nov. 2009Panamá, PanamaKey accomplishments: • Created customize, segmented marketing strategies within the highly competitive local entertainment industry.