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Work Background
Field Application Engineer
SupermicroField Application Engineer
Jul. 2019São Paulo, São PauloThe Field Applications Engineer (FAE) is responsible for technical sales activities in new and existing opportunities. Individual contributor will work closely with Sales and Extended Teams to ensure overall technical design proposal meets customer requirements. FAE will have in-depth, hands-on experience with Supermicro Server/Storage/Embedded and Switching Products and Solutions, Competitors Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAE is critical part of Pre-and Post-Sales cycle and must be capable of displaying in-depth technical knowledge of Supermicro and competitive products and solutions as well as technologies and market drivers.
Technical Advisor
Vortex TITechnical Advisor
Nov. 2018 - Jul. 2019São Paulo e Região, BrasilHelping customers to increase technology maturity levels according to Gartner IT&O Maturity Model through Cisco / VMWARE / NetApp infrastructure and Software Defined Infrastructure products. Identifying business challenges to design a technology journey and create a solid technical relationship between the customer and Vortex. Helping customer's sales acquisition process to be more aligned to IT needs.
Head Of Information Technology
SDC EngenhariaHead Of Information Technology
Dec. 2016 - Nov. 2018São Paulo, São Paulo
Head of Service Operations
SDC EngenhariaHead of Service Operations
Apr. 2015 - Dec. 2016São Paulo Area, BrazilResponsibilities: Technical teams training (service and pre-sales) and Knoledge Managent RMA Services and Strategy Field Services strategy. Forecasting new technologies and product development. Presenting new solutions at fairs and exhibitions Advisory: Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check). Advisor for solution development and strategic technology partners initiating relationship with Seagate, SanDisk, SolarFlare, Open-e and improving relationship with Nvidia and Mellanox. Achievements: New technology international partnerships: helped starting partnerships with Seagate, Sandisk, SolarFlare, Open-e, Arista Networks and Suse Increase revenue in cloud, virtualization and storage scenarios: created a storage appliance product, changed the pre-sales profile to design complex solutions and built and R&D lab for technology expertise enhancement Due to Suse partnership program, the company won free training and certifications for technical team (linux, management, cloud and storage) Speaker at São Paulo VMWARE VForum 2016 - Potencializando soluções em hiperconvergência e virtualização - invited by SUPERMICRO
Independent Technology Consultant
Solarflare CommunicationsIndependent Technology Consultant
Mar. 2017 - Nov. 2018BrazilInformation technology consultant acting as pre and pos sales technical support. Also responsible for seminars, lectures, presentations about Solarflare technology in portuguese throught SDC Engenharia.
Managing Director
TecStrats Estratégias e TecnologiaManaging Director
Jun. 2014 - Apr. 2015Taubaté Area, Brazil / São Paulo Area, BrazilAchievements: Developed business partnership with SDC, our main customer, being responsible for it's relationship management, delivery and support.
Product Manager
Neuwald Tecnologia da InformaçãoProduct Manager
Aug. 2013 - Nov. 2014São Paulo Area, Brazil / Ilhéus area, Brazil / Brasilia, BrazilResponsibilities: Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check) Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc) Supermicro Products Support under Warranty (RMA) Procurement and Custom's Clearance Presenting Supermicro solutions at fairs and exhibitions Advisory: Marketing Campaigns International Partnership Achievements: Helped starting the company's operation, designing and implementing it's assembly line with a contract manufacturer, Created the pre-sales team. Revenue increase to $800,000.00 /year Lecturer in Cloud Clonf 2013, representing Neuwald IT with Supermicro and FusionIO as partners Advisor for Marketing Campaigns
Technical Manager
Hangar ComputadoresTechnical Manager
Oct. 2006 - Feb. 2008São Paulo e Região, BrasilResponsibilities: Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check). Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc). Supermicro Products Support under Warranty (RMA) Also acted as solution architect for Supermicro servers x86-64 Network administrator Achievements: Implemented LDAP Authentication for network services Implemented security and backup policies Implemented IPTables based network firewall and proxy Implemented storage network.
IT Manager
HQS ConsultingIT Manager
Feb. 2008 - Jul. 2013São Paulo e Região, BrasilResponsibilities: IT Services - Support and Delivery: ongoing and new IT Services design and implementation Managed Windows and Linux platforms integration, implementing centralized user administration with Microsoft Active Directory for all services IT Management: Incident / Problem / Change, reporting and monitoring of key performance indicators Managing the infrastructure (Hardware / Network / Operating Systems) required for Software House operation and Oracle Peoplesoft implementation projects Achievements: Implemented corporate email over linux plataform (Postfix + Dovecot + Sieve) using as webmail E-Groupware collaborative suite, Implemented Network and internet access control (DHCP / DNS / Firewall / Proxy / Content Manager) on top of Debian Linux box, IPTables, Squid and Dansguard Implemented monitoring systems and network and software security policies Implemented incident, problem, release and change management. Implemented Network Security projects to suit the requirements of customers as Vale do Rio Doce, Walmart, WTorre, AmBev among others.


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