SDC EngenhariaHead of Service Operations
Apr. 2015 - Dec. 2016São Paulo Area, BrazilResponsibilities:
Technical teams training (service and pre-sales) and Knoledge Managent
RMA Services and Strategy
Field Services strategy. Forecasting new technologies and product development.
Presenting new solutions at fairs and exhibitions Advisory:
Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check).
Advisor for solution development and strategic technology partners initiating relationship with Seagate, SanDisk, SolarFlare, Open-e and improving relationship with Nvidia and Mellanox. Achievements:
New technology international partnerships: helped starting partnerships with Seagate, Sandisk, SolarFlare, Open-e, Arista Networks and Suse
Increase revenue in cloud, virtualization and storage scenarios: created a storage appliance product, changed the pre-sales profile to design complex solutions and built and R&D lab for technology expertise enhancement
Due to Suse partnership program, the company won free training and certifications for technical team (linux, management, cloud and storage) Speaker at São Paulo VMWARE VForum 2016 - Potencializando soluções em hiperconvergência e virtualização - invited by SUPERMICRO