EdeelyHead of Operations
Aug. 2022 - Mar. 2023Limassol, Limassol (Lemesos), CyprusAs the Head of Operations at Edeely, I oversee various departments' planning, control, and optimization, including marketing, HR, customer success, and operational costs. I work closely with the marketing team to develop and implement effective marketing strategies, such as product marketing, social media, PR projects, and partnerships. I am also involved in the HR department, hiring new team members and acquiring tutors. My role in customer success ensures that students and tutors have a positive experience by overseeing the operations of the tutors and student operations and customer support. Additionally, I take an active role in managing and controlling operational costs to ensure sustainability and profitability for the organization.