Filosofi KopiHead Cashier
Apr. 2022 - Mar. 2023Jakarta, Indonesia* Consulted for opinion by manager, on matters involving products, orders, presentation, organization, sales and promotions and customer service.
* Monitoring, directing, and prioritizing all store front end activities in a fast paced high volume traffic environment * Continuous rapid decisive proactive and reactive decision making, utilizing various communication formats and devices
* Providing training/coaching for all new baristas and kitchen staffs
* Monitoring sales activities to ensure that customers receive satisfactory service and quality goods.
* Inventoring stock daily and monthly
* Creating a positive atmosphere by smiling, greeting and providing a pleasant, friendly experience.
* Providing customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
* Receiving payment by cash, credit cards, or debits, and issued receipts, refunds, credits, or change due to customers.
* Maintaining clean and orderly checkout areas and completing other general cleaning duties