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Work Background
Harmonia Virtual AssistFounder, Business Operations Consultant | Virtual Assistant
Nov. 2023Philadelphia, PA✨ Pioneering Success With Over a Decade of Operational Excellence in Technology Startups Leveraging more than 10 years of expertise in early-stage business operations, Harmonia Virtual Assist is your dedicated partner, providing crucial support to emerging companies. From guiding you through seamless company formation to expertly navigating fundraising rounds, we deliver specialized assistance tailored to fuel the growth of early-stage businesses. Our mission is to optimize your operational efficiency, empowering you to prioritize and drive overall business expansion at every critical phase of your journey. Key Learnings Applied to Harmonia Virtual Assist: ✨ Guiding 10 High-Tech Companies Through 20 Successful Funding Rounds: Drawing on this wealth of experience, I bring a unique perspective on navigating critical funding transitions. Harmonia Virtual Assist is primed to benefit from this insight, ensuring optimized operational efficiency during these pivotal phases. ✨ Adaptable and Resourceful Problem Solver: My reputation as a problem solver translates seamlessly into Harmonia's DNA. From optimizing our financial processes to streamlining onboarding procedures, every facet of our operations reflects a commitment to adaptability and resourcefulness. ✨ HR and Payroll Specialist: Having managed HR functions in resource-constrained environments, I understand the importance of fostering a positive workplace culture. I've showcased adaptability and strategic leadership, managing end-to-end HR functions to deliver comprehensive HR support. Recognizing the critical link between effective HR practices and fostering a positive workplace culture, I prioritize employee well-being at Harmonia Virtual Assist.
Longview InnovationAssociate Director, Portfolio Operations
Jan. 2018 - Nov. 2023Wilmington, Delaware, United StatesOperational Support Specialist: Dedicated to high-tech sector success, offering comprehensive support from tech inception to funding rounds. Collaborative partner with CEOs, providing tailored solutions for sector challenges, optimizing internal operations for sustained growth. HR Management: Managed end-to-end HR functions in resource-constrained environments, showcasing adaptability for comprehensive support. Engineered transformative HR initiatives, streamlined benefits frameworks, and implemented progressive PTO policies. Payroll Specialist: Proficiently manage payroll processing for multiple companies, utilizing platforms like ADP, and PEOs, ensuring accurate and timely compensation within diverse regulatory frameworks. Onboarding Leadership: Pioneered seamless onboarding for 40+ top-tier professionals, fostering innovation in early-stage tech enterprises. PEO and Legal Collaboration: Collaborated with PEO HR Compliance and legal teams, ensuring alignment in background investigation procedures. Strategic Onboarding and Compliance: Streamlined onboarding, minimized legal risks, served as a central point of contact for pre-hires, and established compliant frameworks for scalable growth. Data Security Optimization: Established secure recordkeeping structures, elevating data security standards. Project Coordination: Managed diverse projects, enhancing coordination and customer satisfaction through streamlined communication. Compliance and Legal Collaboration: Collaborated with legal teams, upholding confidentiality to safeguard sensitive information. Executive Support: Provided seamless assistance with calendar and expense management, travel coordination, and communications. Board Meeting Coordination: Efficiently coordinated board meetings for multiple portfolio companies, ensuring organizational efficiency. Financial Operations Management: Spearheaded financial operations, managing accounts, executing transactions, and ensuring timely reimbursements.
IP Group, Inc.Business Support Manager
Jan. 2018 - Nov. 2021Wilmington, DelawareIPG’s Business Support Team provides our portfolio companies with a comprehensive suite of business services that encompass operational, personnel, financial and board support.
Unilife CorporationOffice Services Manager
Nov. 2013 - Nov. 2017King of Prussia, PAAssisted the Chief Operating Officer and Senior Leadership teams in comprehensive administrative tasks, including intricate travel arrangements, both domestic and international, and efficient expense management, demonstrating meticulous attention to detail and a commitment to facilitating smooth operations. Acted as the primary point of contact for the COO, skillfully screening inquiries, and requests, handling incoming communications, and prioritizing tasks. Maintained a professional demeanor across various stakeholders, including the Executive Management Team, Board of Directors, and leaders reporting to the CEO. Offered vital logistical support to the Board of Directors, strategically planning annual board meetings, enhancing communication, decision-making processes, and overseeing the coordination of materials, meeting minutes, and logistics for various executive events, ensuring successful outcomes. Successfully orchestrated a diverse array of corporate events, ranging from conferences and luncheons to dinners, receptions, team-building activities, and off-site events. Oversaw event budgets, meticulously managed venue selection, coordinated catering, and executed flawless events, contributing to a positive corporate image. Spearheaded the development and implementation of cultural initiatives, standard operating procedures, and best practices, fostering a positive and cohesive work environment.
Conducted candidate interviews and played a pivotal role in the seamless onboarding of new hires, ensuring a smooth transition into the company. Collaborated with stakeholders on a triumphant office space and café construction project, ensuring alignment with organizational goals and priorities.
StarbucksGeneral Manager in Training
Nov. 2012 - Nov. 2013Philadelphia, PennsylvaniaHandled all day-to-day operations at a very active Starbucks café managing store operations, driving financial success, building and leading great teams, and creating a meeting place for the community. Honed my retail experience to grow a successful, multi-million-dollar business driving sales and leveraging business acumen, efficiency and problem-solving skills. Inspired employees to create uplifting experiences for all who entered our shop by providing training, motivation, coaching and support for ~ 25 team members. Oversaw new operational process for the first rollout in Philadelphia. Scheduled specific training sessions with all employees and made sure that it was implemented correctly during each shift. Mentored other store managers who would come to observe how the new process worked.
Potbelly Sandwich WorksAssistant Manager
Jul. 2011 - Oct. 2012Greater Philadelphia AreaManaged a high volume, fast paced restaurant with the goal of creating a friendly customer-focused atmosphere through organization and communication. Accountable for weekly scheduling, managing food and labor costs and achieving financial targets.
Hershey Entertainment & ResortsSupervisor (Intern)
May. 2010 - Aug. 2010Managed employees and operations on a daily basis at this food and beverage outlet at the world famous Hershey Lodge and Convention Center. Served customers each day greatly increasing my client relation skills. Trained part-time workforce in customer service practices. Responsible for carrying out nightly requisition and inventory.
Findlay Dining CommonsCulinary Apprentice Program
Sep. 2009 - Jan. 2011Responsible for various cooking tasks throughout the day to help make meals for students. Managed multiple students to make sure food was ready and prepped for the day or upcoming meal.
Normandy Farms Hotel and Conference Center & Blue Bell Country ClubBanquet Server
May. 2008 - Jan. 2010Worked as a team alongside employees to set up and serve weddings, business meetings, and private events. Shadowed Senior Sales Manager each week observing procedures for booking and execution for events and weddings.
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