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Work Background
Area Director of Human Resources
Atrium HospitalityArea Director of Human Resources
May. 2024Kansas City, Missouri
Senior Human Resources Manager
Aramark Sports + EntertainmentSenior Human Resources Manager
Jun. 2022 - May. 2024Kansas City, Missouri, United States | San Antonio, Texas, United States-Lead a district of six human resource managers across five accounts in Kansas City, MO, and San Antonio, TX; works closely with the unit human resource managers as needed on strategic HR initiatives that may include performance management, workforce planning, employee learning and development, diversity, compliance, recruitment, exit, and/or compensation-related action items -Provide senior-level HR consulting to district and regional leadership -Labor Relations - senior HR representative for collective bargaining agreements, compliance, and grievances -Customize and deliver specific business unit HR initiatives such as coaching managers on performance management, employee development, succession management, lead HR projects for the business unit -Oversee/assist in the day-to-day delivery of human resources projects, programs, and strategies (communication, onboarding, assimilation, talent management ) -Event / Game Day HR Lead -Investigate escalated employee relations claims
Director of Human Resources
Domino'sDirector of Human Resources
Jun. 2019 - Jun. 2022Kansas City Metropolitan Area-Created a human resource department for a 50 store franchise. Aligned the office team to be human resource focus. Digitized all employee files, on-boarding, and I-9 processes. Made the human capital system relevant and gave access to my team and leadership. -Lead, direct, and coordinate administrative and human resource functions (payroll, benefits, company insurance, legal) of the organization - 50 store franchise; 600+ team members -Benefits Administration - for the benefit year 2021, worked with health care broker to lower employee and employer premiums. Employer premiums were lowered by $60,000. -Worker’s Compensation - company MOD rating less than 1% - created a streamlined reporting process, increased communication, and education around safety -Talent acquisition – direct staffing and recruiting for 50 locations in MO & KS; Manage company Applicant Tracking System; Utilize Snag-a-Job; Indeed, job boards for a job posting and recruitment -Training & development - collaborated with the Director of Training and Recruitment to expand learning to all levels of the company. Created General Manager Professional Development and District Manager in Training programs that are held on a periodic basis – September 2021 – took the lead over the training department; created a virtual training website for management development. -Business insurance/workers compensation / Hired non-owned auto - worked with an insurance broker and lowered company premiums by $100,000 for the fiscal year 2021 -Unemployment / COBRA / FMLA administration -On-boarding administration; I-9 compliance & auditing -Effectively liaison between senior management and employees to maintain and improve company-employee relations -Compliance lead of company directives, regulatory concerns, and health and safety protocols -Investigate employee relation concerns - Interview, document, and ensure legal compliance. Created a PeopleFirst mentality throughout the organization
Special Education Teacher
KIPP KANSAS CITYSpecial Education Teacher
Jun. 2018 - Jun. 2019Kansas City, Missouri
Substitute Teacher
Parallel Education DivisionSubstitute Teacher
Jan. 2018 - May. 2018Kansas City, Missouri AreaEducator with Parallel Education Group in the Kansas City, Missouri Area • Act in the absence of the regular classroom teacher • Classroom management • Perform job duties essential to the assigned teaching assignment o Attendance o Teach assigned lessons o Proctor exams o Monitor student areas
Director of Human Resources & Training
Domino'sDirector of Human Resources & Training
Jan. 2016 - Jan. 2018Kansas City, Missouri Area-Leadership team member with Dream Team Pizza LLC. dba Domino's Pizza, 40 store Domino’s franchise Direct training execution of team members and above store leadership -Pizza Prep School Facilitator – co-designed and rolled out program March 2017; tailored program to fit the needs of the organization. 3-day program for all new team members; TM’s are introduced to company history and culture; policies and standards; order taking; basic pizza making -Develop training programs to drive TM development -Conduct Manager Development Program (MDP) classes – classes include food, labor, customer service, 5-star operations, conquer the rush, and safety/security -Created “fast-tracked” GMIT Development Program -Performance Management -Succession Planning for general managers and district managers -Company resource to leadership in developing team members -HR Business Partner to the franchisee, executive vice president, and district managers Consult on issues / concerns that relate to human resources Compensation Analysis -Coaching leadership on tough conversations with team members, and legal documentation -Employee Relations -Conduct investigations for policy violation, sexual harassment and discriminatory behavior -Employment Law - representative on all internal investigations; workman’s compensation; unemployment hearings -Recruit exceptional talent – ATS management; on-line job boards; store visits to evaluate opportunities to attract new team members Recruiting lead in 5 new builds company opened 5 business units within the last year and was responsible for recruiting, screening, interviewing and hiring all team members -Rolled out Kenexa / Brassring and its processes to the market – 100% compliance
District Manager
Domino'sDistrict Manager
Mar. 2015 - Jan. 2016Kansas City, Missouri Area-Member of the leadership team of Dream Team Pizza in the Northland of KC -Managed 8 Domino's business units in the North KC, Topeka, KS, and Maryville, MO areas with annual sales of $6+ million Focused on the 4 Pillars of Domino’s Pizza -People - recruit talent using ATS follow up; Online job boards; Walk-ins – development of team members through coaching, performance appraisals and succession planning -Operations – ensure stores meet product, service and image standards through daily and weekly evaluations and follow up -Sales – local store marketing (LSM) execution; Upselling initiatives; -Profit – controlled food and labor; investigated cash shortage
HR Generalist
Domino's PizzaHR Generalist
Jun. 2013 - Mar. 2015Phoenix, Arizona-HR Business Partner for 58 business units for Domino's Pizza - TEAM Phoenix, a division of Team USA HR Consultant for Market Director and Managers of Corporate Operations -Employee Relations – investigated team member concerns including sexual harassment, discriminatory claims and policy violations -Recruitment – responsible for recruitment efforts for all levels of operations – management, delivery and in-store personnel; Applicant Tracking System management (Taleo, Kenexa – BrassRing), Job fairs, Online job board administration o Recruited Talent o Pre-Screened Applicants o Conducted Interviews o 2nd most staffed market for delivery drivers out of 8 markets total o Experienced lower turnover among management team members each year in position -Proactive hiring -2nd Interviews for management team members -Round Tables -AM Rallies (2x per year) -Rolled out Kenexa / Brassring to the market -Performance Management - conducted monthly, quarterly and yearly performance appraisals on all store management and above store team members -Awarded 10 Years of Service Award
Operations Evaluator - OER Coach
Domino's PizzaOperations Evaluator - OER Coach
Sep. 2011 - Jun. 2013Greater St. Louis AreaOperations Support Coach for 261 stores in the Midwest – Missouri, Southern Illinois, Western Kentucky -Evaluated 261 stores a minimum of 3 times per year -Stores evaluated on Product, Service, Image (PSI) – 100-point evaluation o Exceeded store evaluation count goal each period o Consistently met travel budget and submitted expense reports on time o Awarded Train – the – Trainer pins for excellence in the field o Recognized by the CEO for partnering with franchisees during a horrific tornado in the Lexington market (Spring of 2012)
General Manager
Domino's PizzaGeneral Manager
Jan. 2009 - Sep. 2011

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