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Work Background
Accents & Interiors an ADG CompanyCustomer Service Manager
Jan. 2022Woodinville, Washington, United States · On-site
Self-employedDay Trader
Aug. 2021Stanwood, Washington, United StatesDay and Swing Trading in the SPY and Forex
Camping WorldService Director
Jun. 2018 - Aug. 2021Burlington, WashingtonParts and Service Director.
Reformatted the Parts and Service Departments. Turned over about half of the staff, trained and retrained. Top line sales from $200K to $325K, GP up by 3 to 5%. Put CW's Process into place and worked on process improvement.
Paul Evert Rv CountyParts and Service Manager
Aug. 2017 - Jun. 2018Mt Vernon WA
Casual ChefInfluencer
Mar. 2014Lake Stevens, WAhttp://www.thecasualchef.net/
I am a self trained home style cook with a passion for food. I believe I missed a calling in life way back in my late teens or early twenties, and now I hope to reverse time a little and be able to explore that side of me some and share it with all of you!
Poulsbo RV Inc.Dir of Fixed Ops/Collision and Insurance Manager/Recruiter
Jan. 2014 - Jul. 2017Everett, WARecruiter for Poulsbo RV.
ALWAYS looking for RV Talent for Parts, Service, Sales and Management.
Know someone or you yourself looking? Let me know! Sept 2014 I took over the Collision and Insurance Manager role at Poulsbo RV. Reorganized the work flow and tracking system in the Department. Set up an online Route Sheet to track work from estimate to completion, following work through our two body shops and five service centers.
Renegotiated our thirteen DRP contracts. Increased efficiency in the Body Shops, raising GP% on Insurance based jobs by 2% and increased top line by 7%. Jan 2016 became Director of Fixed Ops at Poulsbo RV. Standardized the PDI process across all five dealerships, set up menu pricing for a dozen canned jobs, and signed agreements with vendors to go direct in our parts system, decreasing parts costs by 10-25% based on the vendor. In December 2016 I took the Mt Vernon dealerships service center over directly. Reformatted the department, standardized the delivery process, increased shop efficiency by 14% in the first 90 days and an additional 6% by 180 days in the department. Gross Profit increased by 6%, all while top line sales increased more than 50k per month. Took the shop from 4th of 5 to 2nd of 5. In June 2017 I turned the shop over to a new Service Manager in order to return to Director of Fixed Operations.
Chimney Masters (CM Heating Inc)Service Dept and Chimney Dept Admin
Feb. 2013 - Jan. 2014Everett, WAAdmin, Scheduler and Sales for the Chimney Masters division of C.M. Heating Inc in Everett, WA.
Northwest MajorsChief Organizer
Apr. 2012 - Jan. 2020Seattle WAChief organizer for one of the West Coasts largest annual fighting game events.
Took NWM over for NWM4 in 2012.
We have grown from about 250 players in 2012 to over 700 in 2015 (NWM7)
LEAD StaffingSales Consultant
Mar. 2011 - May. 2012LEAD Staffing places skilled trades people in the construction, industrial and marine sectors.
GamersHaven LLC dba GameClucksManaging Partner
Jan. 2006 - Jan. 2020Lynnwood, WACreated and Started this company.
Accounting, Sales and Marketing, IT and Network Admin, Purchasing
Recognized as one of the top tournament organizers in the United States for Smash Bros and Halo
Top LAN gaming center in Washington State
The Cobalt GroupAccount Manager
Apr. 2005 - Aug. 2007Account Manager for VW/Audi. Previously on contract for website services.
Projects I worked on: GMPS AutoShow conversion, Inventory 3.0, Dealer Dashboard, IFS builder, C2N Lexus Migration
Industrial Staffing Specialists LLCManaging Partner/CEO
Feb. 2005 - Mar. 2010Created and started this company. Sales and Marketing, Risk Management, Human Resources, Accounting, Staffing and Recruiting, Payroll Admin
Created the company from the ground up
SkillTemps LLCChief Operations Officer/Founder
Jan. 2001 - Jan. 2005Created and started this company. Accounting, Company Set Up and Design, Risk Manager, Human Resources, Recruiting and Staffing, Payroll Admin
Lead the company to a total $4.6 million in sales at a 25% gross margin in its first three years.
Created the company from the ground up and was responsible for 75% of how things were done
Washington Operations Staffing Network LLCManager
Jul. 2000 - Nov. 2001Managed the Tacoma and Everett branch offices. Also went to the Portland, OR area to help drive sales and improve operations.
Western States MortgageLoan Officer
Jan. 1999 - Jul. 2000Mortgage loan consultant
RPS/FedEx GroundSort Operations Manager
Jun. 1996 - Jan. 1999Daily operational responsibility for the processing of packages and staff coordination.
Labor Ready IncDistrict Manager
Jun. 1996 - Jan. 1999Managed the five offices in the Westchester Co area of NY. Previously held multiple positions within Washington and California: CSR, Branch Manager, Asst District Manager, Ops Asst SW Region, Asst Regional Manager SW Region.
I was an operations go to guy.
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