eBanqo, Inc.[DevOps / Backend Engineer]
Apr. 2019RemoteeBanqo delivers a multi-channel customer engagement platform that enables clients to provide automated support to customers coming from different social media channels, and also provide a single interface to manage all that. My key responsibilities include: - Architecting a scalable, cloud-based solution with high availability and robustness. - Designing and developing backend services and core databases to support product functionality. - Integrating internal components and microservices through APIs, message queues, or other communication mechanisms. - Developing a Wallet integrated with various financial institutes and payment gateways. - Building custom connectors for client backends across diverse business domains, including banking, healthcare, and e-commerce. - Maintaining comprehensive code documentation and enhancing code quality by implementing unit tests and conducting thorough code reviews, leading to a reduction in bug occurrence rates. - Managing deployments through automated CI/CD pipelines in a cloud environment. - Planning and executing infrastructure maintenance, upgrades, and support as required. - Ensuring secure development processes and compliance with data security and privacy regulations. - Engineering real-time ETL pipelines for business intelligence reports, enhancing decision-making for stakeholders. - Monitoring system performance using observability tools and dashboards to maintain 99.9% uptime. - Working closely with cross-functional teams, including product management and QA, to ensure the seamless delivery of product features and updates.